Wealth Change Management Manager

Description

The Change Management team within Citizens Wealth plays a critical role in understanding, planning, and implementing strategic initiatives. The Change Manager will collaborate with leaders from within Wealth Management, and cross-functionally with other business lines to implement assigned strategic initiatives. The person in this role is expected to provide thought leadership and expertise in change management routines and execution through a deep understanding of the Wealth Management business. Intellectual curiosity, combined with relationship-building and communication skills will be key to success.

Primary Responsibilities

• Partner with and influence Wealth Management leaders and their teams to ensure proper change management routines are in place for successful execution of strategic priorities
• Ability to influence stakeholders at the most senior levels within the business
• Provide project management support to assigned strategic initiatives
• Prepare and deliver presentations related to assigned initiatives

Skills and Qualifications

• Wealth Management Broker Dealer experience required
• 3-5 years Change Management experience
• 5-7 years of experience in Wealth Management preferably in a strategy or program/project management role
• Proven ability to effectively organize and execute a change agenda
• Strong written, verbal and presentation skills – ability to communicate effectively 
• Strong interpersonal skills – ability to interact, influence, and partner with colleagues at all levels of the organization
• Strong analytical and problem-solving skills – ability to diagnose problems, determine key findings and opportunities from data, analytics, and internal/external research, prioritize strategic solutions, and present clear and comprehensive recommendations to senior management
• Exceptional organizational skills with the ability to manage multiple competing priorities while consistently meeting deadlines
• Demonstrate high degree of confidentiality, adaptability, and latitude, responding efficiently to changing projects and dynamics
• Have a continuous learning and innovation mindset 
• Knowledge of the Consumer Bank a plus  
• Education: bachelor’s degree required

 

Hours & Work Schedule

• Hours per Week: M-F
• Work Schedule: 40

#LI-Citizens6

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include furt