Medical Clinic Team Member

Job Summary Campbell Health Center is seeking a dependable, organized, and patient-focused Medical Clinic Team Member to support daily clinic operations and help create a welcoming experience for patients. This role involves assisting with patient registration, appointment scheduling, front-desk services, recordkeeping, and general clinic support while working collaboratively with healthcare and administrative staff. Responsibilities
- Welcome patients and visitors with a friendly, respectful, and professional attitude.
- Assist with patient check-in and check-out procedures.
- Schedule, confirm, and update appointments according to clinic procedures.
- Answer incoming calls, respond to routine inquiries, and direct calls to the appropriate staff.
- Help patients complete registration forms and routine administrative paperwork.
- Verify and update patient contact and appointment information as authorized.
- Maintain accurate patient records, electronic files, and administrative documents.
- Protect confidential patient information and follow applicable privacy requirements.
- Provide basic information about clinic services, office procedures, and appointment arrangements.
- Coordinate routine communications between patients, reception staff, and clinic personnel.
- Help maintain clean, organized, and welcoming reception and waiting areas.
- Follow clinic policies for hygiene, sanitation, and infection prevention.
- Monitor office supplies and inform supervisors when replenishment is needed.
- Assist with appointment reminders and routine patient communications as assigned.
- Communicate scheduling updates and delays to patients professionally.
- Help support smooth patient flow and efficient daily clinic operations.
- Report administrative issues, equipment concerns, and service needs to supervisors.
- Use clinic software and office systems to complete assigned administrative tasks.
- Work cooperatively with clinical and administrative team members.
- Perform other clinic service and support duties as assigned. Qualifications
- Previous medical office, clinic, healthcare administration, reception, or customer service experience is preferred but not required.
- Friendly, professional, and patient-focused attitude.
- Strong communication and interpersonal skills.
- Good organizational skills and attention to detail.
- Basic computer skills and willingness to learn clinic scheduling and record systems.
- Ability to handle confidential information responsibly.
- Ability to follow instructions and established clinic procedures.
- Strong teamwork and time-management skills.
- Ability to remain calm and courteous in a busy healthcare environment.
- Reliable attendance, punctuality, and responsible work habits.
- Commitment to maintaining a clean, organized, and welcoming patient environment. Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job training and practical clinic experience.
- Supportive and professional work environment.
- Opportunities to develop administrative and patient service skills.
- Opportunities for professional growth and advancement.
- Hands-on experience in medical clinic operations. About Campbell Health Center Campbell Health Center is the organization named for this medical clinic team position. The role focuses on patient assistance, administrative coordination, accurate documentation, confidentiality, and teamwork to help maintain efficient daily clinic operations. Pay: $29.89
- $31.57 per hour Expected hours: 40.0 per week

Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance Work

Location:
In person