Master Control Operator
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· Drive the daily schedule by communicating with staff members when it is safe, clear, and time to make transitions throughout the facility.
· Help YCW/YSO’s and Shift Supervisors hold residents accountable by communicating any unsafe or prohibited behavior seen on camera from the control room.
· Announce to staff members when it is time for a formal count of all residents.
· Document the location of each resident during formal counts.
· Announce to staff members when movement is on hold for any reason.
· Pay attention at all times.
· Communicate clearly and efficiently with all staff members when there is a code or an issue that requires assistance.
· Must have good situational awareness and the ability to multitask fluidly. Must always know who is requesting to transition and who will be going through each door.
· Answer and direct phone calls after hours and/or when the receptionist is not present.
· Assist with and monitor resident phone calls when applicable.
· Accurately record all radios and keys as they are passed out and returned, including times and locations.
· Help to ensure the overall success of Wayne Halfway House, Inc. by performing all other duties as assigned.
· Assist with getting residents to group and activities.
· Perform any other job-related duties as assigned.
· Support the Wayne Halfway House, Inc. mission statement and approach to diversity, equity, and inclusion. Required Skills and abilities:
· Excellent verbal and written communication skills
· Excellent interpersonal and negotiation skills.
· Excellent organizational skills and attention to detail.
· Excellent time management skills with a proven ability to meet deadlines.
· Strong analytical and problem-solving skills.
· Ability to adapt to the needs of the organization and youth.
· Ability to prioritize tasks. Education and Experience
· High school diploma or equivalent required.
· Experience working with juveniles in a residential setting preferred.
· Must have a current valid license in the state of employment to transport youth. Physical
Requirements:
· Prolonged periods of sitting.
· Must be able to lift up to 15 pounds at times.
· Must pass a drug test. This
job description
reflects the current assignment of essential functions and is not meant to be all-inclusive. Duties and responsibilities may be assigned or reassigned to this job at any time. NO FELONY CONVICTIONS.
Job Type
Full-time Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- juvenile: 1 year (Preferred) License/Certification:
- Driver's License (Required) Ability to Commute:
- Waverly, TN 37185 (Required) Work
Location:
In person
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