Collections Specialist
3 days ago
Houston TX, TX, United States
CFS
Full-time
$45,000 - $55,000 Contract
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Why Consider This Collections Specialist Role?
- Join an established, growing manufacturer and distributor serving the HVAC, plumbing, electrical, and mechanical industries.
- Take ownership of a portfolio of B2B customer accounts, balancing collections efforts with a strong customer-service mindset.
- Use your understanding of the full AR cycle, invoicing, cash application, and collections to identify issues and get accounts resolved.
- Work in a role where problem-solving and follow-through matter; you’ll be expected to investigate issues and see them through to completion.
- Gain experience working cross-functionally with customers, Sales, Credit, AR, and management in a fast-paced environment.
- No overtime required, with a consistent Monday–Friday schedule.
Key Responsibilities
Of The Collections Specialist
- Monitor AR aging and proactively contact customers regarding past-due balances.
- Make professional collection calls and follow up on outstanding invoices and payment commitments.
- Research and resolve customer disputes, billing issues, and account discrepancies.
- Establish payment arrangements and document collection activity, disputes, and resolutions.
- Respond to customer and internal inquiries regarding account balances, invoices, payments, and credit issues.
- Partner with Sales, AR, Cash Application, and customers to resolve issues and support timely payment. Qualifications Of The Collections Specialist
- 2+ year of B2B AR/collections experience.
- Understanding of the full accounts receivable cycle, including invoicing, cash application, and collections.
- Strong customer service, communication, problem-solving, and follow-through skills.
- Join an established, growing manufacturer and distributor serving the HVAC, plumbing, electrical, and mechanical industries.
- Take ownership of a portfolio of B2B customer accounts, balancing collections efforts with a strong customer-service mindset.
- Use your understanding of the full AR cycle, invoicing, cash application, and collections to identify issues and get accounts resolved.
- Work in a role where problem-solving and follow-through matter; you’ll be expected to investigate issues and see them through to completion.
- Gain experience working cross-functionally with customers, Sales, Credit, AR, and management in a fast-paced environment.
- No overtime required, with a consistent Monday–Friday schedule.
Key Responsibilities
Of The Collections Specialist
- Monitor AR aging and proactively contact customers regarding past-due balances.
- Make professional collection calls and follow up on outstanding invoices and payment commitments.
- Research and resolve customer disputes, billing issues, and account discrepancies.
- Establish payment arrangements and document collection activity, disputes, and resolutions.
- Respond to customer and internal inquiries regarding account balances, invoices, payments, and credit issues.
- Partner with Sales, AR, Cash Application, and customers to resolve issues and support timely payment. Qualifications Of The Collections Specialist
- 2+ year of B2B AR/collections experience.
- Understanding of the full accounts receivable cycle, including invoicing, cash application, and collections.
- Strong customer service, communication, problem-solving, and follow-through skills.