Front Desk Receptionist

2 weeks ago

Chicago IL, IL, United States Grand Regency Full-time $35,464 Contract

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Job Summary We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm and organizational skills will help create a positive first impression for visitors, residents, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team environment. Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer telephones in a friendly, professional and timely manner. Transfer calls to appropriate staff member.
- Meet and greet clients, vendors, family and visitors.
- Maintain a sign in/sign out log at the front desk for all residents leaving and/or returning to the community, and the visitor log for all guests.
- Basic computer skills
- Create and modify documents as requested by management using Microsoft Office.
- Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
- Maintain hard copy and electronic filing system.
- Record maintenance requests from residents and file work order forms.
- Maintain and distribute staff weekly schedules.
- Timely and appropriately distribute mail.
- Comply with all rules and regulations regarding confidentiality and privacy of team member and resident information.
- Must demonstrate empathy and compassion to connect with customers
- Other duties as assigned.
- Must be able to assist in the evacuation of residents Requirements
- Proven experience in office administration or front desk reception roles with strong organizational skills
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes
- Excellent phone etiquette with experience managing multi-line phone systems and phone communication skills
- Strong computer literacy including technical proficiency in office productivity software and general computer skills
- Demonstrated ability to multitask efficiently while maintaining attention to detail in clerical tasks
- Previous experience with QuickBooks or similar accounting software is a plus but not required
- Exceptional organizational skills with the ability to prioritize tasks and manage time effectively
- Experience in customer service or client communication roles that emphasize professionalism and responsiveness
- Personal assistant or calendar management experience is advantageous for supporting team scheduling needs Pay: From $17.05 per hour Expected hours: 20.0 – 25.0 per week

Benefits:
- 401(k)
- Flexible schedule
- Paid time off Work

Location:
In person

Front Desk Receptionist

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Front Desk Receptionist

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