Brunch Service Manager

Job Summary Breakfast Club is seeking a Brunch Service Manager to oversee daily brunch service and coordinate restaurant staff, guest services, and front-of-house operations. This role focuses on maintaining efficient service workflows, supporting employee performance, resolving guest concerns, and ensuring a welcoming dining environment. The manager works closely with kitchen leadership to maintain food quality, order accuracy, and consistent service standards during busy breakfast and brunch periods. Common Job Roles
- Brunch Service Manager
- Breakfast Service Manager
- Restaurant Service Manager
- Front-of-House Manager
- Dining Operations Manager

Key Responsibilities
- Oversee daily breakfast and brunch service operations.
- Supervise, train, and support servers, hosts, and other front-of-house employees.
- Coordinate staff assignments and service coverage during peak dining periods.
- Monitor guest flow, seating arrangements, order timing, and service efficiency.
- Maintain high standards of hospitality, professionalism, and customer satisfaction.
- Handle guest complaints and resolve service issues promptly.
- Coordinate with kitchen staff to support accurate orders and timely food delivery.
- Assist with staff scheduling, shift planning, and attendance coordination.
- Monitor dining room cleanliness, table presentation, and service station organization.
- Support inventory monitoring and replenishment of front-of-house supplies.
- Review customer feedback and identify opportunities to improve service.
- Maintain accurate shift reports, service records, and operational documentation.
- Ensure compliance with food safety, sanitation, cash-handling, and workplace safety procedures.
- Assist with opening, closing, and other restaurant management duties. Requirements
- High school diploma or equivalent required; hospitality or restaurant management education is an asset.
- Previous restaurant, breakfast service, brunch, or hospitality experience preferred.
- Supervisory or restaurant leadership experience is an advantage.
- Strong communication, leadership, and interpersonal skills.
- Excellent customer service and conflict-resolution abilities.
- Strong organizational and decision-making skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Basic computer, POS, scheduling, and reporting proficiency.
- Reliable, professional, and available to work assigned shifts, including mornings and weekends when required. Preferred Skills
- Experience managing breakfast, brunch, or high-volume restaurant service.
- Knowledge of front-of-house procedures and guest service standards.
- Familiarity with POS systems, reservation tools, and staff scheduling software.
- Strong team leadership and employee coaching abilities.
- Ability to manage service challenges and improve operational efficiency.
- Good inventory awareness and cost-control understanding.
- Commitment to hospitality, cleanliness, and consistent service quality.

About the Company
Breakfast Club is identified as the restaurant associated with this position. This description is tailored to a breakfast and brunch service environment; applicants should confirm the specific responsibilities and availability of the role with the employer. Pay: $19.00
- $22.00 per year

Benefits:
- Relocation assistance Work

Location:
In person