Network Technician

3 days ago
Phoenix, Arizona, United States DakotaPro Full-time
JOB SUMMARY Build a real career in networking — not just another technician job. DakotaPro is hiring a Network Technician who wants to grow into advanced networking and infrastructure roles. You’ll work on real-world ISP and business networks (firewalls, wireless, VoIP, switching), while gaining exposure to modern tools including AI-assisted troubleshooting and workflows. This is a hands-on role combining field work, support, and infrastructure — ideal for someone who wants to accelerate their technical skills and move toward engineering-level capability.

JOB DESCRIPTION
DakotaPro is seeking a Network Technician for a hands-on role supporting business and ISP infrastructure. This position combines field work, customer support, and network operations. This is not an entry-level or siloed role. You will install, troubleshoot, and support real-world networking systems while developing the skills needed to grow into more advanced technical positions. What You’ll Do
• Install and maintain firewalls, switches, wireless radios, and VoIP systems
• Perform structured cabling and equipment installations
• Troubleshoot network and connectivity issues
• Support customers via phone and ticketing system
• Document work and contribute to internal knowledge
• Participate in on-call rotation after training Technologies You’ll Work With
• Networking (TCP/IP, routing, switching, VLANs)
• Wireless and fixed wireless ISP systems
• Firewalls and security appliances
• VoIP platforms
• Network monitoring and MSP tools
• AI-assisted troubleshooting and workflows Why This Role
• Exposure to real production networks (not just helpdesk work)
• Direct mentorship and technical growth
• Hands-on experience across multiple technologies
• Opportunity to build toward Network Engineer–level skills Requirements Required
• CompTIA Network+ or equivalent knowledge (CCNA even better)
• 1–3 years of technical experience (IT, telecom, networking, or similar)
• Strong troubleshooting and problem-solving ability
• Mechanical aptitude and comfort with tools
• Clear written and verbal communication
• Valid driver’s license with good driving record
• Ability to pass background screening Physical & Field Requirements
• Work safely at heights and on ladders
• Lift 35 lbs unassisted
• Hike desert terrain carrying equipment (:2 km)
• Work outdoors in Southern Arizona conditions Preferred (Not Required)
• Experience with MSP or ISP environments
• Familiarity with Ubiquiti, MikroTik, or Cisco
• Wireless or VoIP experience
• Cabling experience Strong desire to build a long-term career in networking Benefits
• Competitive pay based on experience
• Health insurance
• Paid Time Off and holidays
• 401(k)
• Technical training and certification support
• Career growth opportunities
• Company-provided home internet (where available) This role is ideal for someone who wants to move beyond basic IT work and build a serious career in networking, infrastructure, and modern technology.

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