Relocation Consultant
1 week ago
Tucson, Arizona, United States
BMS Moving & Storage
Full-time
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Company Description BMS Moving & Storage, founded in 1944, is a trusted leader in the moving industry with 17 locations across the United States. As an agent for Mayflower, the company provides household, military, and commercial relocation services backed by strong expertise and resources. With a network of over 750 employees, BMS manages local, national, and international moves with a focus on care, professionalism, and seamless customer experiences. The organization values quality service, customer satisfaction, and a team-centered culture that supports long-term growth. Applicants can join a well-established company committed to delivering stress-free moving solutions and building strong client relationships.
Role Description The Relocation Consultant is a full-time, on-site position based in Tucson, AZ, responsible for guiding customers through the entire moving process. This role includes conducting consultations to understand client needs, preparing accurate estimates, and recommending appropriate moving and storage solutions. The consultant coordinates move logistics with operations teams, monitors timelines, and helps resolve issues to ensure a smooth experience. Daily responsibilities also involve maintaining detailed records in company systems, following up with clients, and communicating clearly with internal and external stakeholders. The role requires active participation in local business development efforts, such as responding to inquiries, supporting sales initiatives, and representing BMS Moving & Storage with professionalism and integrity.
Qualifications
Candidates should possess strong Property Consulting and Real Estate-related skills to assess client needs and recommend suitable relocation and storage solutions.
Candidates should possess Consulting skills, including analysis, problem-solving, and the ability to guide customers through complex move requirements.
Candidates should possess excellent Communication and Customer Service skills to build trust, handle inquiries, and provide clear, empathetic support throughout the moving process.
Relevant experience in relocation, moving services, logistics, or a related field is beneficial.
Ability to work on-site in Tucson, AZ, manage multiple cases simultaneously, and collaborate effectively with operations and sales teams.
Proficiency with basic computer applications (e.g., CRM systems, email, spreadsheets) and accurate data entry skills.
Strong organizational abilities, attention to detail, and commitment to safety and compliance with company policies.
High school diploma or equivalent required; additional education or industry certifications in real estate, logistics, or business are a plus.