Patient Access Representative
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• Depending on the location, 24-hours a day variable.
• Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
• Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in, Muskegon, Holland Grand Rapids and the Lakeshore.
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Position Summary: Patient Access Representative works in a collaborative environment to deliver excellent patient customer service. What a Patient Access Representative will do:
• Greet all patients, verifies insurance eligibility and obtains accurate records.
• Facilitates patient throughout, by collecting co-payments, obtaining signatures and making updates on patient charts.
• Administrative duties including revenue cycles and maintaining schedules. What a Patient access representative will need:
• High school diploma and preferred Associates degree in healthcare related areas.
• Preferred two years of experience in a medical setting.
• Knowledge of medical terminology, knowledge of health care plans.
• Strong Written and verbal communication skills. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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