Warehouse Supervisor

Scrapbook.com is the most visited papercrafting website and store in the world, happily welcoming millions of crafters every month. At Scrapbook.com, we are passionate about empowering beautiful, meaningful, handmade creation and everything we do is focused on that. In the digital age, living a handmade life is more important than ever. Crafting makes you happier, healthier and more connected and we're here to help you create. Important Note about Working at Scrapbook.com: Scrapbook.com isn’t for everyone. We hold ourselves to a higher standard than most. You will be expected to embrace the Scrapbook.com culture and embody our company’s core values.
• Trusting Teamwork: We do our best, care about one another and trust each other.
• Intentional Integrity: We honor our word and, if we’re out of integrity, we make it right.
• Innovative Problem Solving: We fearlessly identify issues, then prioritize and solve them with the right solutions for our unique business.
• Healthy Humor: We laugh together and are warm and friendly. Before you apply, be sure you share Scrapbook.com’s core values. How this position fits at Scrapbook.com: As a Warehouse Supervisor, you will work on-site, full-time, at our headquarters in Gilbert, Arizona. The schedule varies between 6:30 am
- 6:30 pm Monday
- Friday, with rotating Saturdays 6:30 am
- 3:30 pm. The mission of the Scrapbook.com Warehouse Supervisor is to lead, coach, and develop a high-performing team that delivers operational excellence and exceptional service to our customers. Outcomes of this Role:
• Will support the Warehouse Manager in leading, managing, holding accountable, developing, and training colleagues, with high-functioning, healthy teams within the warehouse.
• Will ensure the team delivers high levels of customer care, process discipline, speed, efficiency, and accuracy in assigned functions through daily communication and interaction with each team member, ensuring new hires receive appropriate training, leading daily huddles, and developing and coaching team members.
• Will cross-train and be proficient in all warehouse roles in fulfillment and receiving. Will stay diligently involved with warehouse colleagues and their warehouse functions to ensure they feel assisted and supported so tasks are successfully executed.
• Will proactively utilize leader standard work, anticipate needs on the warehouse floor and take action independently to ensure priorities are accomplished.
• Will support all administrative functions of the warehouse including scheduling, approving timecards, tracking attendance, ordering supplies, utilizing Lean Principles and ensuring we have a safe and compliant workplace.
• Will adhere to all applicable laws, regulations, procedures, and company policies to mitigate risk (OSHA, Arizona Labor Laws).
• Will support Scrapbook.com Warehouse Safety Programs.
• Will actively and enthusiastically learn Scrapbook.com leadership principles and culture by reading and internalizing assigned material and participating in management training.
• Will take on other jobs as assigned. You Value:
• Trusting Teamwork: We do our best, care about one another and trust each other.
• Intentional Integrity: We honor our word, and if we're out of integrity, we make it right.
• Innovative Problem Solving: We fearlessly identify issues, then prioritize and solve them with the right solutions for our unique business.
• Healthy Humor: We laugh together and are warm and friendly. Your Competencies: Leadership: Internalizes and models all Scrapbook.com core values at the highest level. Adaptability: Willing to learn new processes and be adaptable when procedures are changed. People Development: Cares deeply about people. Actively helps people develop their strengths while meeting business needs. Functional Proficiency: High level of knowledge, expertise, and skill within warehouse functions. Communication: Strong verbal and written communication skills. Will be open, direct, clear and kind when communicating with colleagues. Follows up and closes loops with others. You Meet the Following

Requirements:
• High School Degree or equivalent
• Minimum of 3-5 years of supervisory experience leading large teams (10-20 colleagues)
• Proven ability to energize a team, building enthusiasm around daily goals and keeping morale high, even on the busiest days
• A willingness to cross-train in and perform all roles on the warehouse floor, including picking, packing and shipping orders, receiving, and inventory
• Proficient in coaching and developing team members
• Strong spoken and written communication, including running daily team huddles
• Basic understanding of warehouse safety required
• Proficient with technology and software including Google Docs and Sheets
• Ability to meet the physical demands of the warehouse floor: standing and walking for long periods, and lifting up to 45 pounds Preferred

Qualifications:
• College degree
• Minimum of 1-2 years of warehouse experience in both fulfillment (pick, pack, ship) and receiving
• Basic understanding of Lean or Continuous Improvement principles