Clinical Director, Case Management
2 days ago
Houston, Texas, United States
SUN Behavioral Health
Full-time
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Location
Houston, Texas
Position Summary
The Clinical Director, Case Management provides strategic and operational leadership for the organization's case management program. This role is responsible for overseeing clinical programs, supervising and developing clinical staff, ensuring quality and compliance standards, and supporting program growth and sustainability. The Director partners with executive leadership to strengthen service delivery, implement evidence-based practices, and drive positive outcomes for clients, staff, and the organization.
Key Responsibilities
• Provide leadership and oversight for case management, ensuring alignment with organizational goals, policies, and quality standards.
• Supervise, mentor, and develop case managers through coaching, performance management, training, and ongoing professional development.
• Lead recruitment, hiring, onboarding, scheduling, evaluation, and retention efforts for case management team members.
• Develop and implement strategies to support case management program growth, operational efficiency, and long-term sustainability.
• Monitor clinical outcomes, quality assurance initiatives, compliance standards, and program performance metrics.
• Ensure implementation and adherence to evidence-based practices across all clinical programs.
• Oversee program evaluation activities and recommend service enhancements to better meet community and client needs.
• Collaborate with executive leadership and cross-functional teams to support organizational initiatives and strategic planning efforts.
• Foster strong relationships with community partners, referral sources, and stakeholders.
• Provide clinical consultation, training, and leadership to support high-quality service delivery.
• Perform additional duties as assigned. Qualifications & Requirements
• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field required.
• Current licensure as a Licensed Clinical Social Worker (LCSW) or Ph.
D. in Clinical Psychology required.
• Minimum of one year of administrative or management experience within a healthcare, behavioral health, or human services setting.
• Three to five years of progressive leadership experience involving program management, staff supervision, and operational oversight.
• Demonstrated experience building, developing, and leading high-performing clinical teams.
• Knowledge of behavioral health program operations, quality assurance, compliance requirements, and clinical best practices.
• Experience implementing and monitoring evidence-based treatment models and clinical interventions.
• Understanding of revenue generation, program growth, and service sustainability within a behavioral health environment.
• Strong leadership, strategic planning, decision-making, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to travel periodically between program and office locations as needed. About Deblin Health Concepts Deblin Health Concepts, part of the SUN Behavioral Health network, provides comprehensive behavioral health services that support children, adolescents, adults, and families. Guided by compassion, accountability, and person-centered care, we help individuals build resilience, achieve greater independence, and improve overall well-being. Benefits Deblin Health Concepts, part of the SUN Behavioral Health network, offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
• Competitive paid time off (PTO)
• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Company-paid short-term disability and life insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Employee Assistance Program (EAP)
• Employee referral program Equal Employment Opportunity Deblin Health Concepts is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. #IND123
Key Responsibilities
• Provide leadership and oversight for case management, ensuring alignment with organizational goals, policies, and quality standards.
• Supervise, mentor, and develop case managers through coaching, performance management, training, and ongoing professional development.
• Lead recruitment, hiring, onboarding, scheduling, evaluation, and retention efforts for case management team members.
• Develop and implement strategies to support case management program growth, operational efficiency, and long-term sustainability.
• Monitor clinical outcomes, quality assurance initiatives, compliance standards, and program performance metrics.
• Ensure implementation and adherence to evidence-based practices across all clinical programs.
• Oversee program evaluation activities and recommend service enhancements to better meet community and client needs.
• Collaborate with executive leadership and cross-functional teams to support organizational initiatives and strategic planning efforts.
• Foster strong relationships with community partners, referral sources, and stakeholders.
• Provide clinical consultation, training, and leadership to support high-quality service delivery.
• Perform additional duties as assigned. Qualifications & Requirements
• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field required.
• Current licensure as a Licensed Clinical Social Worker (LCSW) or Ph.
D. in Clinical Psychology required.
• Minimum of one year of administrative or management experience within a healthcare, behavioral health, or human services setting.
• Three to five years of progressive leadership experience involving program management, staff supervision, and operational oversight.
• Demonstrated experience building, developing, and leading high-performing clinical teams.
• Knowledge of behavioral health program operations, quality assurance, compliance requirements, and clinical best practices.
• Experience implementing and monitoring evidence-based treatment models and clinical interventions.
• Understanding of revenue generation, program growth, and service sustainability within a behavioral health environment.
• Strong leadership, strategic planning, decision-making, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to travel periodically between program and office locations as needed. About Deblin Health Concepts Deblin Health Concepts, part of the SUN Behavioral Health network, provides comprehensive behavioral health services that support children, adolescents, adults, and families. Guided by compassion, accountability, and person-centered care, we help individuals build resilience, achieve greater independence, and improve overall well-being. Benefits Deblin Health Concepts, part of the SUN Behavioral Health network, offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
• Competitive paid time off (PTO)
• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Company-paid short-term disability and life insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Employee Assistance Program (EAP)
• Employee referral program Equal Employment Opportunity Deblin Health Concepts is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. #IND123