Dynatrace Engineer
24 hours ago
Michigan, United States
Clevanoo LLC
Full-time
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Dynatrace Engineer
12 Months W2 Contract
Detroit,MI-Hybrid 3 days/week
Job Summary
The Senior IT Engineer will serve as a technical lead responsible for implementing, deploying, configuring, integrating, and supporting Dynatrace across complex enterprise application and infrastructure environments.
This position requires hands-on experience building and deploying Dynatrace capabilities, not simply responding to alerts or using existing dashboards. The successful candidate may come from either an infrastructure/client services engineering background or a software development/application engineering background, provided they have directly implemented Dynatrace in a production environment.
The individual will collaborate with application development, infrastructure, operations, architecture, security, and business teams to establish enterprise observability, improve application performance, identify root causes, and support reliable production operations.
This is a senior-level individual contributor role that may provide technical direction, mentor less-experienced personnel, lead projects, and coordinate cross-functional technical teams.
Key Accountabilities
Dynatrace Implementation and Observability
• Lead or participate directly in the design, implementation, deployment, configuration, upgrade, and ongoing administration of Dynatrace.
• Deploy and configure Dynatrace components in enterprise environments, including OneAgent, ActiveGate, management zones, host groups, process groups, application detection rules, alerting profiles, dashboards, and access controls.
• Integrate Dynatrace with enterprise applications, infrastructure platforms, cloud environments, APIs, service-management platforms, notification systems, and CI/CD pipelines.
• Configure application performance monitoring, infrastructure monitoring, real-user monitoring, synthetic monitoring, log monitoring, and distributed tracing.
• Establish application and service dependencies, baselines, service-level objectives, performance thresholds, anomaly-detection rules, and alerting standards.
• Develop dashboards, reports, and operational views for technical teams, leadership, and business stakeholders.
• Troubleshoot implementation, instrumentation, connectivity, agent deployment, data-ingestion, integration, and monitoring-coverage issues.
• Use Dynatrace data to support root-cause analysis, performance optimization, capacity planning, incident resolution, and reliability improvement.
• Define and document observability standards, deployment procedures, naming conventions, monitoring requirements, and operational best practices.
• Evaluate the effectiveness of monitoring coverage and recommend improvements to the enterprise observability strategy.
• Provide Level 2 and Level 3 support for Dynatrace and the applications or infrastructure monitored through the platform. Engineering and Application Support
• Support the design, development, deployment, integration, and production operation of enterprise applications and infrastructure solutions.
• Translate business, operational, and monitoring requirements into technical specifications and implementation plans.
• Partner with application developers and infrastructure engineers to instrument applications, services, servers, databases, middleware, and interfaces.
• Analyze application code, queries, scripts, integrations, system configurations, and infrastructure components to isolate performance issues.
• Participate in system, unit, integration, regression, performance, and deployment testing.
• Create and maintain technical documentation, including architecture diagrams, deployment diagrams, configuration documentation, runbooks, support procedures, and implementation plans.
• Manage complex incidents, problem resolution, issue escalation, and corrective-action activities.
• Recommend technologies and technical approaches that are secure, supportable, scalable, and cost-effective.
• Support production implementations, upgrades, migrations, patching, and release activities.
• Work with external vendors to evaluate products, resolve technical issues, and implement platform improvements. Technical Leadership
• Lead technical projects and workstreams from planning through implementation and production support.
• Develop estimates, project plans, implementation schedules, technical requirements, and status reporting.
• Provide technical direction and mentorship to developers, engineers, administrators, and support personnel.
• Conduct design reviews, technical reviews, troubleshooting sessions, knowledge-transfer meetings, and training.
• Coordinate cross-functional teams and communicate technical findings to both technical and nontechnical stakeholders.
• Promote continuous improvement by establishing standards, metrics, processes, and reusable implementation practices.
• Maintain awareness of emerging technologies, enterprise architecture standards, industry practices, and observability trends. Required Dynatrace Experience Candidates must demonstrate:
• Hands-on experience implementing and deploying Dynatrace in a production enterprise environment.
• Direct responsibility for Dynatrace installation, agent deployment, platform configuration, integration, or administration.
• Experience configuring monitoring for applications, services, hosts, processes, infrastructure, or distributed environments.
• Experience troubleshooting Dynatrace deployment, instrumentation, integration, or monitoring-coverage issues.
• Experience using Dynatrace to perform root-cause analysis and recommend application or infrastructure improvements.
• Ability to explain a Dynatrace implementation from initial architecture and installation through configuration, testing, production deployment, and operational support. Using existing Dynatrace dashboards, reviewing alerts, or responding to alerts without implementation and configuration responsibility will not satisfy this requirement.
• Lead or participate directly in the design, implementation, deployment, configuration, upgrade, and ongoing administration of Dynatrace.
• Deploy and configure Dynatrace components in enterprise environments, including OneAgent, ActiveGate, management zones, host groups, process groups, application detection rules, alerting profiles, dashboards, and access controls.
• Integrate Dynatrace with enterprise applications, infrastructure platforms, cloud environments, APIs, service-management platforms, notification systems, and CI/CD pipelines.
• Configure application performance monitoring, infrastructure monitoring, real-user monitoring, synthetic monitoring, log monitoring, and distributed tracing.
• Establish application and service dependencies, baselines, service-level objectives, performance thresholds, anomaly-detection rules, and alerting standards.
• Develop dashboards, reports, and operational views for technical teams, leadership, and business stakeholders.
• Troubleshoot implementation, instrumentation, connectivity, agent deployment, data-ingestion, integration, and monitoring-coverage issues.
• Use Dynatrace data to support root-cause analysis, performance optimization, capacity planning, incident resolution, and reliability improvement.
• Define and document observability standards, deployment procedures, naming conventions, monitoring requirements, and operational best practices.
• Evaluate the effectiveness of monitoring coverage and recommend improvements to the enterprise observability strategy.
• Provide Level 2 and Level 3 support for Dynatrace and the applications or infrastructure monitored through the platform. Engineering and Application Support
• Support the design, development, deployment, integration, and production operation of enterprise applications and infrastructure solutions.
• Translate business, operational, and monitoring requirements into technical specifications and implementation plans.
• Partner with application developers and infrastructure engineers to instrument applications, services, servers, databases, middleware, and interfaces.
• Analyze application code, queries, scripts, integrations, system configurations, and infrastructure components to isolate performance issues.
• Participate in system, unit, integration, regression, performance, and deployment testing.
• Create and maintain technical documentation, including architecture diagrams, deployment diagrams, configuration documentation, runbooks, support procedures, and implementation plans.
• Manage complex incidents, problem resolution, issue escalation, and corrective-action activities.
• Recommend technologies and technical approaches that are secure, supportable, scalable, and cost-effective.
• Support production implementations, upgrades, migrations, patching, and release activities.
• Work with external vendors to evaluate products, resolve technical issues, and implement platform improvements. Technical Leadership
• Lead technical projects and workstreams from planning through implementation and production support.
• Develop estimates, project plans, implementation schedules, technical requirements, and status reporting.
• Provide technical direction and mentorship to developers, engineers, administrators, and support personnel.
• Conduct design reviews, technical reviews, troubleshooting sessions, knowledge-transfer meetings, and training.
• Coordinate cross-functional teams and communicate technical findings to both technical and nontechnical stakeholders.
• Promote continuous improvement by establishing standards, metrics, processes, and reusable implementation practices.
• Maintain awareness of emerging technologies, enterprise architecture standards, industry practices, and observability trends. Required Dynatrace Experience Candidates must demonstrate:
• Hands-on experience implementing and deploying Dynatrace in a production enterprise environment.
• Direct responsibility for Dynatrace installation, agent deployment, platform configuration, integration, or administration.
• Experience configuring monitoring for applications, services, hosts, processes, infrastructure, or distributed environments.
• Experience troubleshooting Dynatrace deployment, instrumentation, integration, or monitoring-coverage issues.
• Experience using Dynatrace to perform root-cause analysis and recommend application or infrastructure improvements.
• Ability to explain a Dynatrace implementation from initial architecture and installation through configuration, testing, production deployment, and operational support. Using existing Dynatrace dashboards, reviewing alerts, or responding to alerts without implementation and configuration responsibility will not satisfy this requirement.