Clinical Informatics Specialist

Marketing Statement NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts. Duties & Responsibilities Correctional Health Services (CHS) Information Technology (IT) group supports the IT and operational activities of CHS by providing business analysis, project management. Application programming and reporting, vendor relationship management and software support services. The Clinical Informatics Specialist will work with Clinical and Operations staff to implement support and improve various internal applications for management and quality improvement efforts. The Clinical Informatics Specialist will serve as the primary point of contact for clinics and work on-site to transfer skills for using Clinical Provider scheduling systems and Personnel tracking application. By working closely various staff within the agency the Clinical Informatics Specialist will coach, in implementing process and system improvements that lead to improved quality of care. patient health outcomes and overall business processes across all CHS departments. Candidate will also be involved in the requirement analysis and development of new application systems. Responsibilities Include
• Assess, design, develop, and implement system-wide clinical systems with varying levels of direction.
• Gather and transform data into business requirements; collaborate with stakeholders to define project scope, risks, and benefits.
• Document and communicate business processes and requirements to technical teams using models, flowcharts, and specs.
• Conduct interviews with end users and stakeholders to capture business, functional, and technical requirements.
• Define data sources, user types, interfaces, reporting needs, and non-functional requirements.
• Identify risks and ambiguities during requirement gathering and support project teams in solution development.
• Partner with project managers to complete requirements documentation on schedule.
• Lead meetings and workgroups, and manage follow-up activities.
• Ensure technical requirements are met by development and QA teams.
• Develop and present project presentations.
• Contribute to special projects as needed. Minimum Qualifications
• A Master’s degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and one (1) year of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration; or,
• A Baccalaureate Degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and two (2) years of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration. Department Preferences
• Data management and analytical skills (SQL, Excel, SAS, etc)
• Health care information technology background
• Possess good communication skills
• Possess good time management and organizational skills

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