Title & Escrow Florida State Manager

2 weeks ago

Orlando, Florida, United States Advocus National Title Insurance Company Full-time
Advocus National Title Insurance Company Advocus National Title Insurance Company, formerly Attorneys’ Title Guaranty Fund, Inc. (ATG), is building on nearly 60 years of financial strength, industry leadership, and trusted partnerships to become a leading national title insurance underwriter and settlement services organization. While our roots were founded in supporting the legal community and protecting consumers, our future is focused on growth, innovation, and expanding access to high-quality title, escrow, and underwriting solutions across the United States. The name Advocus reflects who we have always been and who we aspire to become. Advocacy remains at the core of our organization—not only advocating for our agents and customers, but also for the integrity of the real estate transaction itself. As the industry evolves, Advocus is uniquely positioned to expand through a balanced strategy of underwriting growth, agency partnerships, direct title and escrow operations, and technology-enabled solutions designed to meet the changing needs of consumers, lenders, real estate professionals, and settlement providers. Our commitment remains unwavering:
• Deliver exceptional service and expertise.
• Protect consumers in one of the most significant financial transactions of their lives.
• Support independent agents and business partners through collaborative relationships.
• Expand our underwriting footprint into strategic growth markets across the country.
• Develop and strengthen direct title and escrow operations in key metropolitan markets.
• Invest in technology, automation, and customer-focused solutions that enhance the settlement experience.
• Foster long-term partnerships built on trust, integrity, and shared success. For nearly six decades, Advocus has successfully navigated industry change while maintaining a steadfast commitment to financial stability, operational excellence, and customer advocacy. Today, we are leveraging that foundation to create a modern, scalable platform capable of serving customers, agents, attorneys, lenders, and real estate professionals nationwide. Our Values Our values guide every decision we make and every relationship we build: Advocacy We champion the interests of our customers, attorneys, agents, partners, and communities while promoting confidence and integrity throughout the real estate transaction process. Service We are committed to delivering exceptional experiences through responsiveness, expertise, accountability, and a relentless focus on customer success. Leadership We embrace innovation, drive continuous improvement, and seek opportunities to shape the future of the title and settlement services industry. Education We believe informed customers and partners make better decisions, and we are committed to providing knowledge, training, and resources that create lasting value. Growth We pursue strategic expansion through underwriting, agency, and direct operational growth while maintaining the financial strength, culture, and service standards that define our organization. A Legacy of Financial Strength Advocus has maintained a Financial Stability Rating® of A’ (A Prime), Unsurpassed, from Demotech, Inc. since 1995—the highest rating awarded to a regional title insurance underwriter in the United States. This financial strength, combined with our commitment to innovation, operational excellence, and customer advocacy, positions Advocus to continue expanding as a trusted national underwriter and settlement services provider for decades to come. As part of Advocus National Title Agency's expansion into Florida, we are building a premier residential title and escrow operation with our first direct office in the Orlando market. Our goal is to establish a high-performing team that delivers exceptional service while becoming a trusted partner to Realtors, lenders, builders, and consumers throughout Central Florida. Position Overview The Title Manager oversees direct title operations, sales, and escrow for Advocus Title Insurance Agency in the state of Florida. You are accountable for sales and escrow, quality, compliance, and revenue growth, leading a team that delivers a clean, on-time closing experience for borrowers, loan officers, and real estate partners. ESSENTIAL JOB FUNCTIONS AND

RESPONSIBILITIES:
Operations and performance
• Manage workflow from order intake through closing, with clear targets for processing turn times and closing-day readiness.
• Monitor pipeline and capacity daily and adjust staffing and assignments to keep files moving.
• Drive continuous improvement in process and provide feedback on technology and automation within the title production platform. Sales and revenue growth
• Own the Florida direct title revenue plan, including market share, order volume, and margin targets.
• Partner with real estate agents, loan officers, builders, and attorneys to grow title and escrow orders.
• Develop and manage sales and business development resources, with clear activity and conversion goals.
• Track pipeline, pricing, and competitive position, and recommend adjustments to leadership.
• Represent Advocus at market events and with key referral partners. Quality and underwriting
• Ensure title examination and curative meet underwriter guidelines and Florida title standards.
• Serve as the primary operational contact for Florida, including audits, reviews, and production reporting.
• Review high-risk or complex files, including liens, probate, HOA/condo issues, and non-standard vesting, and escalate as needed. Escrow and compliance
• Oversee escrow processes, closings, cross-training and segregation of duties.
• Ensure compliance with Florida title insurance and escrow regulations, RESPA/TRID, and wire-fraud prevention protocols.
• Maintain licensing, continuing education, and audit-readiness; support regulatory exams and internal audits. People leadership
• Hire, coach, and develop sales and escrow staff.
• Set clear goals, run regular performance conversations, and build a culture of accountability and responsiveness. Partner and stakeholder management
• Build strong relationships with real estate agents, loan officers, builders, and attorneys.
• Resolve escalations quickly and own the outcome.
• Coordinate with Legal, Compliance, Finance, and Technology on policy, reporting, and system changes. Required Qualifications
• Bachelor's degree or equivalent experience.
• 10+ years of direct title or title agency experience in sales and escrow, with a focus on Florida, including 5+ years in a supervisory or management role.
• Demonstrated experience growing title or escrow revenue and managing a sales team.
• Active Florida title insurance agent license, with the ability to become our resident agent.
• Strong working knowledge of Florida real estate closings, title examination, and escrow requirements.
• Experience with escrow management and reconciliation.
• Proficiency with title production software (SoftPro a plus). Preferred Qualifications
• Experience managing direct title operations or multi-branch agency.
• Experience with underwriter audits and regulatory exams.
• Exposure to mortgage-driven closings and TRID timelines.
• Florida Notary commission.
• Experience with remote or e-closing processes. Core Competencies Decision-making under tight timelines. Attention to detail and risk judgement. Clear communication. Ownership and follow-through. Coaching and team building. Customer focus aligned with Rate's OneVoice standards: Responsiveness & Reliability, Tone & Presence, Clarity & Ownership, and Connection & Understanding. Compensation And Benefits
• Competitive base salary with performance-based incentives and bonuses.
• Health, dental, and vision insurance options.
• Retirement plan with employer matching.
• Paid time off (PTO) and holiday pay.
• Continuing education and professional development opportunities. To apply, please submit your resume and application via LinkedIn. Please click to learn more about our benefit offerings for Washington State; https://www.rate.com/careers/open-positions/disclosures Advocus National Title Company is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law Click here to apply online