DTS Technology Admin II
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Location:
Fully Remote Job Summary: The Technology Administration Analyst II is responsible for understanding and demonstrating competency in current technologies and concepts within their discipline. This role works under direct supervision to accomplish daily assignments and project work in support of team initiatives. The Technology Administration Analyst II also demonstrates mid-level expertise in implementation, integration, troubleshooting, administration, management, and evolution of complex technologies. In addition, this role provides support to internal and external customers while exhibiting high-quality customer service. Required
Qualifications:
• High School Diploma or GED.
• Epic Security certification.
• Voice Concentration:
• Ability to support voice infrastructure and provide administration, maintenance, and management of interactive voice response systems, voicemail, VOIP, and other telephony-related areas.
• Working knowledge and experience in the installation, maintenance, and administration of telephony systems, voicemail, programming and/or scripting, VOIP, and unified communications.
• Understanding of telephony concepts and technologies.
• Advanced knowledge of telecommunication hardware, circuits, and call routing.
• Account Concentration:
• Working knowledge and experience in account management and Active Directory (provisioning, organizational structure, scripting).
• Working knowledge and experience with Epic.
• Knowledge of security standards in account provisioning.
• Platform Concentration:
• Working knowledge and experience of Active Directory, Group Policy, asset management lifecycle and tools, device hardware, platforms, and operating systems. Preferred
Qualifications:
• Technical Diploma.
• CompTIA certification.
• At least two (2) years of relevant IT experience in concentration.
• Experience in healthcare technology.
• Account Concentration:
• Experience with security administration and/or Chronicles.
• Working knowledge and experience with identity management tools.
• Understanding of remote access administration.
• Platform Concentration:
• Knowledge of Microsoft Management Tools, enterprise printing management, and software distribution tools. RightSourcing (a part of Magnit) expected pay package may vary and/or include certain benefits like: Stipends (for clinical traveler workers only), Medical, Dental, Vision, 401K
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