Spiro Warehouse Manager

Join Our Spiro·Verse  The Warehouse Manager provides hands-on leadership and oversight of daily trade show warehouse operations. This position is responsible for supervising personnel, coordinating project workloads, managing labor hours, maintaining inventory accuracy, and ensuring projects are completed safely, accurately, and on schedule. They must demonstrate strong organizational and leadership skills, a sense of urgency, and the ability to manage multiple priorities in a fast-paced environment. This role also oversees warehouse equipment, tools, facility conditions, and housekeeping standards while working closely with the Director of Operations, Project Managers, and other departments. Company Overview This is Spiro. A strategically-led, creatively-driven, leading global experiential agency. We exist to cultivate powerful brand connections through the channel of experiential. We believe strong global communities are empowered by diversity, inclusion & belonging. Where data-informed creative meets advanced digital solutions, we boldly go where no experience has gone before. As Spiro
• nauts, we are born storytellers & story makers; fearless dreamers of the “what if;" and pioneers of innovation in our craft. Together, we launch brands into their experiential orbit through the power of Brand Gravity. Learn more about who we are here Responsibilities Leadership and Personnel Management
• Supervise daily warehouse activities, assign work, and manage employee productivity, attendance, and performance.
• Train, coach, and mentor new and existing employees to improve efficiency, workmanship, and safety.
• Establish clear expectations, maintain accountability, and address performance or conduct concerns promptly.
• Promote teamwork, professionalism, and open, honest, constructive communication.
• Support employee scheduling, onboarding, training, and staffing requirements. Daily Operations and Project Coordination
• Review project schedules, blueprints, work orders, packing lists, labor estimates, and shipping requirements.
• Plan daily work assignments and allocate personnel according to project priorities and deadlines.
• Oversee the pulling, preparation, inspection, staging, shipping, receiving, refurbishment, and storage of trade show exhibits and rental inventory.
• Ensure employees thoroughly understand and follow work orders, blueprints, and project specifications.
• Coordinate with Project Managers to resolve material shortages, scheduling conflicts, and operational concerns.
• Maintain a strong sense of urgency while managing multiple projects and changing priorities. Labor Management and Quality Control
• Monitor estimated versus actual project labor hours and maintain work within approved budgets.
• Identify labor overruns, scope changes, and operational delays, communicating concerns before additional work proceeds.
• Inspect completed work for accuracy, quality, completeness, and compliance with customer requirements.
• Ensure deficiencies are corrected before materials are released for shipment or the next production stage.
• Identify opportunities to improve productivity, reduce rework, and increase operational efficiency. Warehouse Equipment and Facility Maintenance
• Oversee the condition, maintenance, and safe operation of forklifts, material-handling equipment, tools, and charging stations.
• Ensure routine equipment inspections, preventive maintenance, and necessary repairs are completed.
• Maintain accurate equipment records and accountability for assigned tools and equipment.
• Conduct facility inspections and coordinate maintenance or repairs with approved service providers.
• Maintain clean, organized, safe, and operational warehouse areas, loading docks, breakrooms, restrooms, common areas, and exterior access points.
• Ensure equipment, materials, and work areas comply with company safety and housekeeping standards. Inventory Management and Safety
• Maintain accurate inventory records, material locations, and proper storage of rental and customer-owned properties.
• Oversee material check-in, inspections, inventory counts, and discrepancy resolution.
• Ensure materials are properly labeled, protected, and accounted for throughout warehouse operations.
• Enforce company safety policies and proper equipment operating procedures.
• Identify and correct safety hazards, document incidents, and communicate unresolved concerns immediately. Administration and Communication
• Review and maintain accurate timecards, labor records, inspection reports, maintenance requests, and inventory documentation.
• Utilize company computer systems to track projects, labor, inventory, and operational activities.
• Participate in production planning, safety, inventory, and operational meetings.
• Maintain regular communication with the Director of Operations regarding project status, staffing, equipment, and facility needs.
• Communicate clearly, openly, honestly, and constructively with employees, management, and other departments. Qualifications We understand the importance of transferable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply
• Prior supervisory or management experience in warehouse operations, trade shows, exhibit fabrication, logistics, or a related industry.
• Knowledge of the trade show and exhibit industry or comparable warehouse operations.
• Strong computer skills, including Microsoft Office and inventory or warehouse management systems.
• Excellent organizational, time-management, and problem-solving abilities.
• Forklift operating experience required; company-provided certification will be completed after hire.
• Ability to accurately read, interpret, and thoroughly follow blueprints, work orders, and project specifications.
• Demonstrated ability to train, coach, and mentor employees.
• Strong communication skills with the ability to provide open, honest, and constructive feedback.
• Ability to manage labor, prioritize workloads, and meet demanding deadlines.
• Strong sense of urgency, accountability, attention to detail, and commitment to quality.
• Ability to work independently, take initiative, and resolve operational challenges. Physical and Work Requirements
• Ability to work in an active warehouse environment and perform hands-on supervisory duties.
• Ability to stand, walk, bend, reach, and safely handle materials as required.
• Ability to work around forklifts, warehouse equipment, and loading operations.
• Flexibility to work additional hours, including occasional evenings or weekends, based on operational demands. Performance Expectations The Warehouse Manager is expected to maintain efficient daily operations, meet project deadlines, control labor costs, ensure inventory accuracy, maintain equipment and facility readiness, and uphold company safety and quality standards. Success requires strong employee leadership, effective communication, sound decision-making, and consistent accountability. How To Measure Success
• By 30 days incumbent should understand team dynamics and perform basic job functions independently
• By 60 days incumbent should be self-reliant on basic job functions and begin executing more complex tasks
• By 90 days, incumbent should have ownership over specific projects Benefits
• Remote Environment
• Full Benefits Package
• 401K Vesting Immediately
• Psychological Safety
• Diversity, Inclusivity and Belonging Culture
• Employee Led Resource Groups
• Spiro
• YOU Professional Development & Learning Programs
• Employee Events Our Process Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.