Senior Software Engineer, Product

This role is being recruited by CoffeeSpace on behalf of an anonymous AI-native startup transforming unstructured consumer feedback into actionable insights.

Location:
New York, New York, United States Compensation: $180K–$220K base + competitive equity Employment type: Full-time

About the company
This company specializes in converting unstructured consumer feedback from product reviews, support tickets, and social media into clear, actionable insights for enterprise clients. Founded in 2018, the company has secured $10M in Series A funding and has grown to a team of 30. It serves major brands like Microsoft, Nestlé, Colgate, and Purina, as well as fast-growing companies like Liquid IV and Chomps.

About the role
As a Senior Software Engineer, you will be the backbone of a small, specialist-heavy product engineering team. You'll work on scaling the company's agent platform, which runs thousands of agents, focusing on infrastructure reliability, orchestration, and performance. You will also take ownership of the insights inventory system and collaborate closely with the product manager, designer, AI engineers, and sales team to translate customer needs into product features. What You’ll Do
• Scale the agent platform by evolving its infrastructure with a focus on reliability and performance.
• Own the insights inventory system, ensuring it tracks, deduplicates, and catalogs insights effectively.
• Collaborate with cross-functional teams to develop a strong understanding of customer needs and translate them into product features.
• Lead data modeling and performance improvements across PostgreSQL and ClickHouse.
• Set and enforce standards for code quality, API design, and data modeling. Why This Role Is Compelling
• You'll join a fast-moving, AI-native startup with significant enterprise traction.
• You'll have the opportunity to work directly with major brands and influence product decisions.
• You'll enjoy autonomy and ownership in a small, dynamic team environment.
• The company offers a competitive compensation package, including equity, full medical benefits, and other perks. The Ideal Candidate
• 3+ years of experience in building and operating production backend systems.
• Strong skills in data modeling and PostgreSQL.
• Comfortable working full stack in a fast-paced environment.
• Experience with AI, LLM, chatbot, or agent features is a plus.
• Ability to set engineering standards and lead projects from definition to production. This Role Is NOT For You If
• You prefer working on narrowly scoped projects in large tech companies.
• You are looking for a remote-first role.
• You require detailed specifications and prefer to work away from product-focused tasks. Next steps
• 1. Apply via this LinkedIn job post
• 2. We’ll review and reach out if there’s a strong match
• 3. If aligned, we’ll introduce you directly to the team
• 4. If this role isn’t the right fit, we may suggest and make introductions to other high-signal startup roles we’re recruiting for, always with your permission. A quick note on authenticity This is a real, active role that CoffeeSpace is recruiting for in close partnership with the hiring team. We don’t post speculative roles and work directly with teams on their actual hiring needs.