Manager, Mail

2 days ago
Fenton, Missouri, United States Maritz Full-time
What You’ll Be Doing
• Oversee all mail center operations, including receiving, processing, storing, and shipping materials in accordance with established procedures.
• Manage the coordination of internal mail, USPS, and private carrier shipments while providing guidance on mailing and shipping procedures.
• Supervise daily mail center workflow, including staffing, scheduling, training, job assignments, and performance of mail center personnel.
• Operate and maintain mailroom equipment, including postage metering systems, while managing inventory, billing records, and shipping documentation.
• Support facility operations by assisting with oversight of contractor-provided services such as landscaping, snow removal, parking lot maintenance, janitorial services, waste management, window washing, plant services, and holiday décor.
• Develop and maintain strong relationships with vendors, departmental customers, tenants, and service providers.
• Monitor customer feedback and recommend service improvements to ensure operational excellence and value.
• Stay informed of industry and facility management trends to support continuous improvement and best practices. What You’ll Bring
• High school diploma or equivalent required; Bachelor's degree preferred or equivalent related experience.
• 2+ years of management or supervisory experience.
• Thorough understanding of U.
S. Postal Service regulations and mailing processes.
• Strong communication and customer service skills.
• Proven ability to prioritize, organize, and manage multiple responsibilities.
• Ability to learn and utilize mail center equipment, software, and operational systems.
• Valid driver's license with the ability to operate a company vehicle.
• Ability to lift up to 25 pounds and perform physical aspects of the role as needed. Nice To Have
• Previous facilities management or vendor management experience.
• Experience overseeing contractor-provided services.
• Knowledge of inventory management and operational reporting. Working Logistics & Things You Should Know
• This is a 100% onsite role located at our Fenton, MO campus.
• A valid driver's license is required, and a DMV check will be conducted as part of the background screening process.
• The position supports both mail center operations and facility-related services across the Maritz campus.
• This role operates on CST.

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