Program Supervisor
15 hours ago
Chicago, Illinois, United States
North Shore Senior Center
Full-time
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Are you passionate about helping older adults live with dignity, independence, and purpose? Do you enjoy leading teams, solving complex challenges, and making a meaningful impact in your community?
North Shore Senior Center (NSSC) is looking for an experienced Program Supervisor to join our Senior and Family Services team. In this leadership role, you'll guide a dedicated team of professionals, ensure high-quality services, and help older adults and their families access the support they need to thrive.
As a nationally accredited nonprofit and recognized Best & Brightest Company to Work For, NSSC serves approximately 24,000 individuals each year across 26 communities, providing care, support, education, and resources that help people age well and stay connected.
What You'll Do
• Lead, coach, and support staff across care coordination and community-based programs.
• Train and develop high-performing team members.
• Ensure program quality, compliance, and excellent participant outcomes.
• Help identify unmet needs and expand access to vital services for older adults and caregivers. What We're Looking For
• Master's degree in Social Work, Counseling, or a related human services field.
• Experience working with older adults and community-based services preferred.
• Strong leadership, communication, and organizational skills.
• Commitment to delivering compassionate, person-centered services.
• Valid driver's license and reliable transportation. Preferred Qualifications
• LCSW licensure.
• Previous supervisory or management experience.
• CPR/AED and First Aid certification. Why Join NSSC? At NSSC, you'll do meaningful work every day while leading programs that make a real difference for older adults and their families. You'll join a collaborative, mission-driven organization where your expertise, leadership, and compassion can have lasting impact. Help us create care, connection, and purpose for older adults throughout our community. Apply today. If you’re ready to lead with purpose and make a meaningful difference in the lives of older adults and their families, we’d love to hear from you. EOE: North Shore Senior Center is an equal opportunity employer; applicants are considered for all positions without regard to race (including traits associated with race including, but not limited to, hair texture and protective hairstyles such as braids, locks and twists), color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital status, parental status, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state or local law.
What You'll Do
• Lead, coach, and support staff across care coordination and community-based programs.
• Train and develop high-performing team members.
• Ensure program quality, compliance, and excellent participant outcomes.
• Help identify unmet needs and expand access to vital services for older adults and caregivers. What We're Looking For
• Master's degree in Social Work, Counseling, or a related human services field.
• Experience working with older adults and community-based services preferred.
• Strong leadership, communication, and organizational skills.
• Commitment to delivering compassionate, person-centered services.
• Valid driver's license and reliable transportation. Preferred Qualifications
• LCSW licensure.
• Previous supervisory or management experience.
• CPR/AED and First Aid certification. Why Join NSSC? At NSSC, you'll do meaningful work every day while leading programs that make a real difference for older adults and their families. You'll join a collaborative, mission-driven organization where your expertise, leadership, and compassion can have lasting impact. Help us create care, connection, and purpose for older adults throughout our community. Apply today. If you’re ready to lead with purpose and make a meaningful difference in the lives of older adults and their families, we’d love to hear from you. EOE: North Shore Senior Center is an equal opportunity employer; applicants are considered for all positions without regard to race (including traits associated with race including, but not limited to, hair texture and protective hairstyles such as braids, locks and twists), color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital status, parental status, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state or local law.