AM Server

3 days ago

Houston, Texas, United States CoralTree Hospitality Full-time

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Provide guest service to Lounge guests during assigned shift Responsibilities The core Duties & Responsibilities of the Restaurant Server include:
• Set your assigned stations according to the set design for the service period to be set and ready prior to the start of the serving period.
• Keep serving stations stocked and clean during the service period. This includes china glass and silver and well as food and beverage.
• Greet arriving guests within designated time frame.
• Bus tables as guests depart, clear, clean and set for other guest use.
• Practice suggestive selling for all food and beverage orders taken.
• Utilize correct timing for placing food orders, delivering food, condiments, etc.
• Take care of special requests from guests.
• Correctly enter order in the point of sale system, including correct billing i.e. room charge, cash or credit card.
• If in doubt, ask for identification from any guest for proof of legal drinking age before serving any alcoholic beverage.
• Practice TIPS procedures relating to guest alcohol consumption.
• Keep menus (all types) clean and organized for the proper service period.
• Complete opening and closing side duties.
• Maintain cleanliness of Restaurant seating and serving areas during the service period.
• Adhere to Hotel food sanitation policies and procedures when handling food and beverage.
• Practice proper service recovery techniques and resolve any guest issue to the guest’s satisfaction. Ask for assistance from management if necessary.
• Inform the manager or supervisor of any problems with food or beverage product.
• Adhere to Food & Beverage department safety standards particularly when in the Kitchen area.
• Properly handle all chemicals and cleaning agents particularly when around food.
• Report any injury no matter how minor to your supervisor or manager.
• Other duties as assigned which may include performing duties other than those listed in this position description in the Food & Beverage department or other department in the Hotel. Qualifications The Desired Qualifications of the Restaurant Server include:
• Previous food and beverage serving experience in a full service restaurant or lounge.
• Experience with computerized point of sale systems, and cash handling experience.
• Ability to follow Hotel food and beverage policies regarding sanitation, portion control, serving, storing, food handling and side work.
• Willingness to interact with guests in a friendly welcoming manner throughout the shift.
• Willingness to assist in all areas of the Food & Beverage department.
• Physical ability to perform the functions of the position. Minimum

Requirements:
Physical Requirements Minimal Regularly Continual Standing X Sitting X Lifting X up to 45 lbs. Bending X Reaching X Pushing/Pulling X Ascend/Descend X Other Requirements No Yes Description English Comprehension X Speak, read, write Math Skills X Cash handling Visual Ability X

AM Server

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AM Server

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