Lead Java Developer
2 days ago
Hartford, Connecticut, United States
Themesoft Inc.
Full-time
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Hi,
This is Nitya from Themesoft, I came across
your profile
and believe your experience could be a good match for an opportunity I’m currently working on. Job title: Senior Java Developer
Location:
Hartford, CT 06156 Mandatory
skills:
1. Strong hands-on experience with microservices architecture (Spring Boot, REST APIs, API Gateway). 2. Working knowledge of HealthCare, Clinical & Care Management
- Preferred 3. Familiarity with ITIL processes (Incident, Problem, Change Management, Production Checkout Support, BreakFix / Hot Fix)
Key Responsibilities
• Lead L2/L3 production support for microservices applications, ensuring adherence to SLAs/OLAs.
• Act as primary technical escalation point for critical incidents; drive triage, diagnosis, and resolution.
• Perform root cause analysis (RCA) for major incidents and drive permanent fixes/preventive actions.
• Monitor application health, logs, and performance metrics using Splunk, Grafana, AppDynamics, Prometheus.
• Manage deployment, configuration, and troubleshooting of microservices on Kubernetes/OpenShift/container platforms.
• Coordinate with development, DevOps, infrastructure, and database teams for issue resolution and change management.
• Review and approve incident, problem, and change tickets (ITIL process) in tools like ServiceNow/JIRA.
• Guide and mentor a team of support engineers; assign tasks, review work, and ensure quality of resolutions.
• Drive automation initiatives using Python/PowerShell scripting and AI tools (Copilot/Claude/GPT) to reduce manual effort — self-healing scripts, alert automation, runbook automation, code review assistance.
• Ensure documentation of knowledge base articles, runbooks, and support playbooks is current.
• Participate in on-call rotation and manage major incident bridge calls when required.
• Provide regular status reports, dashboards, and metrics to stakeholders (MTTR, ticket volume, aging, trends).
• Support release management activities including deployment validation, smoke testing, and rollback planning. Required Technical Skills
• Strong hands-on experience with microservices architecture (Spring Boot, REST APIs, API Gateway).
• Working knowledge of HealthCare, Clinical & Care Management
- Preferred
• Familiarity with ITIL processes (Incident, Problem, Change Management, Production Checkout Support, BreakFix / Hot Fix).
• Experience with containerization & orchestration: Docker, Kubernetes/OpenShift.
• Cloud exposure: Azure (Preferred) / GCP.
· CI/CD tools: Jenkins, Git EMU / Git Actions, Azure DevOps.
• Database: MySQL, SQL Server, PostgreSQL, MongoDB.
• Programming Language: Java, Spring Boot Microservices, REST APIs.
• AI Tools / LLMs: GitHub Copilot, Microsoft Copilot, Claude, GPT, Gemini, OpenAI — for code assistance, automation, and productivity gains in support workflows.
• Monitoring/Observability Tools: Splunk, Grafana, AppDynamics, Prometheus.
• Middleware/Messaging: Kafka.
• Scripting: Python, PowerShell, or similar for automation. Soft Skills
• Strong analytical and problem-solving skills under time pressure.
• Excellent verbal and written communication for stakeholder and client interaction.
• Leadership and mentoring capability.
• Ability to work in rotational shifts/on-call support model. If you are open to exploring new opportunities, please reply with your updated resume and the best phone number/time to reach you. I’d be happy to provide additional details and discuss the position. If this opportunity is not of interest, please feel free to share it with someone in your network who may be a good fit Work Authorization Applicants must be legally authorized to work in the United States. Equal Employment Opportunity: Themesoft Inc is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law
your profile
and believe your experience could be a good match for an opportunity I’m currently working on. Job title: Senior Java Developer
Location:
Hartford, CT 06156 Mandatory
skills:
1. Strong hands-on experience with microservices architecture (Spring Boot, REST APIs, API Gateway). 2. Working knowledge of HealthCare, Clinical & Care Management
- Preferred 3. Familiarity with ITIL processes (Incident, Problem, Change Management, Production Checkout Support, BreakFix / Hot Fix)
Key Responsibilities
• Lead L2/L3 production support for microservices applications, ensuring adherence to SLAs/OLAs.
• Act as primary technical escalation point for critical incidents; drive triage, diagnosis, and resolution.
• Perform root cause analysis (RCA) for major incidents and drive permanent fixes/preventive actions.
• Monitor application health, logs, and performance metrics using Splunk, Grafana, AppDynamics, Prometheus.
• Manage deployment, configuration, and troubleshooting of microservices on Kubernetes/OpenShift/container platforms.
• Coordinate with development, DevOps, infrastructure, and database teams for issue resolution and change management.
• Review and approve incident, problem, and change tickets (ITIL process) in tools like ServiceNow/JIRA.
• Guide and mentor a team of support engineers; assign tasks, review work, and ensure quality of resolutions.
• Drive automation initiatives using Python/PowerShell scripting and AI tools (Copilot/Claude/GPT) to reduce manual effort — self-healing scripts, alert automation, runbook automation, code review assistance.
• Ensure documentation of knowledge base articles, runbooks, and support playbooks is current.
• Participate in on-call rotation and manage major incident bridge calls when required.
• Provide regular status reports, dashboards, and metrics to stakeholders (MTTR, ticket volume, aging, trends).
• Support release management activities including deployment validation, smoke testing, and rollback planning. Required Technical Skills
• Strong hands-on experience with microservices architecture (Spring Boot, REST APIs, API Gateway).
• Working knowledge of HealthCare, Clinical & Care Management
- Preferred
• Familiarity with ITIL processes (Incident, Problem, Change Management, Production Checkout Support, BreakFix / Hot Fix).
• Experience with containerization & orchestration: Docker, Kubernetes/OpenShift.
• Cloud exposure: Azure (Preferred) / GCP.
· CI/CD tools: Jenkins, Git EMU / Git Actions, Azure DevOps.
• Database: MySQL, SQL Server, PostgreSQL, MongoDB.
• Programming Language: Java, Spring Boot Microservices, REST APIs.
• AI Tools / LLMs: GitHub Copilot, Microsoft Copilot, Claude, GPT, Gemini, OpenAI — for code assistance, automation, and productivity gains in support workflows.
• Monitoring/Observability Tools: Splunk, Grafana, AppDynamics, Prometheus.
• Middleware/Messaging: Kafka.
• Scripting: Python, PowerShell, or similar for automation. Soft Skills
• Strong analytical and problem-solving skills under time pressure.
• Excellent verbal and written communication for stakeholder and client interaction.
• Leadership and mentoring capability.
• Ability to work in rotational shifts/on-call support model. If you are open to exploring new opportunities, please reply with your updated resume and the best phone number/time to reach you. I’d be happy to provide additional details and discuss the position. If this opportunity is not of interest, please feel free to share it with someone in your network who may be a good fit Work Authorization Applicants must be legally authorized to work in the United States. Equal Employment Opportunity: Themesoft Inc is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law