Claims Manager
2 days ago
Braintree, Massachusetts, United States
Ratio Risk Services
Full-time
$115,000 - $125,000/year
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General Description:
This position handles all aspects of the claims and litigation for property, liability, boiler and machinery, and other lines of coverage. Provides assistance and support in the management and development of the Ratio Risk Services operations and the mission of the Office of Risk Management.
Responsibilities:
• Maintaining the in-house claim database
• Claims and litigation with an exposure of up to $100K, or above with approval of the Director of Risk Management: assignment and direction of counsel, Third Party Administrators, independent adjusters, engineering, medical, and investigative experts.
• Liability analysis and determination, evaluation, negotiation, mediation, settlement and payment of liability cases; coverage analysis and determination, evaluation of property claims; negotiation and pursuit of excess insurers.
• Ensures accurate claim payment, reserving and recovery data is shared with the captive manager, actuaries and consulting actuaries
• Periodically provides large case overviews and updates to captive, SIG and diocesan boards
• Collaborates with the Director of Risk Control, Data and Publications on loss cause analysis and loss control programs
• On property losses above $25K, the Claims Manager co-ordinates and directs the claim team, consisting of the insurance company adjuster, the independent adjusting company, the broker’s claim officer, and the location representatives.
• Review and respond to all authority requests from TPA’s and attorneys.
• Conducts quarterly workers compensation claim reviews with select MCSIG insured institutions.
• Conducts on site audits of the TPA claim files, as well as commission and co-ordination of other audits by external vendors and provide detailed reports to the Director of Risk Management
• This position participates in the risk analysis process, making recommendations relative to risk management issues, loss prevention and mitigation.
• Back up position for, select Risk Management Generalist functions, including but not limited to providing ad hoc reports, loss runs and quarterly claim activity reports
• Other tasks, projects and responsibilities that may be assigned. Supervisory
Responsibilities:
This position is responsible for the oversight of litigation counsel, third party administrators (TPA’s) and external vendors. This position has no direct reports/supervisory responsibility.
Requirements:
Minimum of ten (10) years experience in an insurance, risk management/self-insured environment, with at least three (3) years handling liability claims and litigation, five (5) years handling property claims, ideally with at least 2 years’ experience in commercial property claims. Knowledge of, or experience in, Worker’s Compensation claims, a plus. Bachelor’s degree or equivalent experience is required -professional designation a plus.
• Strong written and oral communication skills
• Organized and detail oriented
• Proficiency in Excel, Word
• Experience with claims management applications, such as Riskonnect
• Hybrid position
- Braintree, MA To apply, please send a resume and cover letter to HR_Staffing@rcab.org. Salary range
- $115K
- $125K
Responsibilities:
• Maintaining the in-house claim database
• Claims and litigation with an exposure of up to $100K, or above with approval of the Director of Risk Management: assignment and direction of counsel, Third Party Administrators, independent adjusters, engineering, medical, and investigative experts.
• Liability analysis and determination, evaluation, negotiation, mediation, settlement and payment of liability cases; coverage analysis and determination, evaluation of property claims; negotiation and pursuit of excess insurers.
• Ensures accurate claim payment, reserving and recovery data is shared with the captive manager, actuaries and consulting actuaries
• Periodically provides large case overviews and updates to captive, SIG and diocesan boards
• Collaborates with the Director of Risk Control, Data and Publications on loss cause analysis and loss control programs
• On property losses above $25K, the Claims Manager co-ordinates and directs the claim team, consisting of the insurance company adjuster, the independent adjusting company, the broker’s claim officer, and the location representatives.
• Review and respond to all authority requests from TPA’s and attorneys.
• Conducts quarterly workers compensation claim reviews with select MCSIG insured institutions.
• Conducts on site audits of the TPA claim files, as well as commission and co-ordination of other audits by external vendors and provide detailed reports to the Director of Risk Management
• This position participates in the risk analysis process, making recommendations relative to risk management issues, loss prevention and mitigation.
• Back up position for, select Risk Management Generalist functions, including but not limited to providing ad hoc reports, loss runs and quarterly claim activity reports
• Other tasks, projects and responsibilities that may be assigned. Supervisory
Responsibilities:
This position is responsible for the oversight of litigation counsel, third party administrators (TPA’s) and external vendors. This position has no direct reports/supervisory responsibility.
Requirements:
Minimum of ten (10) years experience in an insurance, risk management/self-insured environment, with at least three (3) years handling liability claims and litigation, five (5) years handling property claims, ideally with at least 2 years’ experience in commercial property claims. Knowledge of, or experience in, Worker’s Compensation claims, a plus. Bachelor’s degree or equivalent experience is required -professional designation a plus.
• Strong written and oral communication skills
• Organized and detail oriented
• Proficiency in Excel, Word
• Experience with claims management applications, such as Riskonnect
• Hybrid position
- Braintree, MA To apply, please send a resume and cover letter to HR_Staffing@rcab.org. Salary range
- $115K
- $125K