Customer Advisor I

3 weeks ago

Town of Amherst, New York, United States Delta Sonic Part-time $16 Permanent

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Join Our Award Winning Team With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Members Enjoy:
• Career opportunities
• Flexible schedules
• Team member discounts
• Scholarship opportunities
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• A fun, team-oriented culture
• Equal opportunity employer

Responsibilities:
As a front-line representative of the Delta Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services that

we offer
. These professional services have been expertly crafted to greatly improve our customer's vehicle appearance and enjoyment. This is a fast-paced position that requires the ability to multi-task with a sense of urgency while meeting customer service expectations. Additional responsibilities include, but are not limited to, transacting customer purchases, maintaining proper cash handling procedures, and following all position-specific procedures. Customer Advisors will begin their training in the position of Delta Tech to enhance their product knowledge. The pay rate for the Delta Technician position is $16.50 per hour. Individuals in this position can enjoy working in the carwash and/or detail shop, depending on the location's staffing needs. The pay rate for the Customer Advisor position is $16.50 per hour plus commission.

Requirements:
• Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate while working in the Delta Technician position is $16.50. Upon completion and certification of the required training for the Customer Advisor position, the pay rate is $16.50 per hour plus commission.
• Excellent communication skills and a passion for providing great customer service
• A competitive drive with a desire to rank amongst the top advisors in the company
• Unwavering honesty and integrity
• Courteous and professional demeanor
• Prior experience in automotive service writing, customer service, and/or sales is preferred
• Ability to compute basic mathematical calculations
• Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions
• Ability to work with a sense of urgency
• Willingness to adapt easily to change as our products/services/promotions update frequently
• Ability to stand in an assigned work location, walk, and bend for long periods of time
• Ability to lift moderate amounts of weight
• Willingness to work a flexible schedule
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment Delta Sonic participates in the E-Verify Program. Delta Sonic has been awarded as a Top Place to Work

Customer Advisor I

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Customer Advisor I

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