Restaurant Spare, TD Garden

Overview Delaware North Sportservice is hiring part-time Restaurant Spares to join our team at TD Garden in Boston, Massachusetts. As a Premium Restaurant Spare, you will work a variety of front-of-house roles, including bussing, serving, and bartending, while delivering exceptional guest service and maintaining fine dining standards in a fast-paced restaurant environment. Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply now. Additional Details We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules Unit Description Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Responsibilities
• Check-in with management for daily assignments and attend pre-shift briefing
• Attend pre-shift briefings, taking note of relevant service, food and beverage, and guest information
• Deliver exceptional guest service by greeting guests, answering questions, making recommendations, and ensuring an outstanding dining experience
• Take food and beverage orders accurately and serve food and beverages in accordance with premium service standards
• Prepare and serve alcoholic and non-alcoholic beverages in compliance with company policies and responsible alcohol service guidelines
• Maintain cleanliness and sanitation of dining areas, bars, service stations, equipment, utensils, tables, chairs, floors
• Remove used dishes, silverware, glassware, and linens from guest tables and return items to the designated dishwashing and sorting areas
• Reset tables, bars, and service stations according to venue standards and management direction
• Assist with food and beverage running, guest requests, and other service-related duties to support efficient operations
• Remove and empty trash as needed. Assist in counting and maintaining inventory of china, glassware, silverware, barware, and linens Qualifications
• 1 year front of house restaurant experience, specifically bussing, serving, bartending in a high volume or fine dining setting
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed Physical Requirements
• Ability to lift, balance, and move large food trays, weighing up to 35 pounds, for set-up, service, and clean-up
• Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs
• Ability to maneuver between tables and around corners