Assistant Community Manager

Assistant Community Manager 💰 Sign-On Bonus: $500 paid after 90 days of employment Assistant Community Manager

Location:
Pennsylvania Property Type: Affordable Housing – Project-Based Section 8 (PB Section 8) & LIHTC Position Summary We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance. Pennsylvania Real Estate License Requirement An active Pennsylvania Real Estate Salesperson License is required for this position. This position is responsible for executing residential leases on behalf of the property, and an active Pennsylvania real estate license is required to perform lease-execution duties. Candidates who do not currently hold an active Pennsylvania Real Estate Salesperson License may be considered provided they obtain the required license within the first 90 days of employment. The employee must obtain and maintain the required Pennsylvania real estate license in order to continue performing lease-execution responsibilities. Candidates must be able to provide proof of an active Pennsylvania real estate license or demonstrate their ability and commitment to obtain the license within the first 90 days of employment. Essential Duties and Responsibilities Assist the Community Manager with the daily operation and administration of the property. Execute residential leases and related leasing documents in accordance with applicable requirements and company procedures. Assist with leasing activities, including responding to prospective residents, conducting property tours, processing applications, and coordinating move-ins. Prepare and maintain resident files and lease documentation in accordance with company policies and affordable housing requirements. Assist with PB Section 8 and LIHTC compliance, including income certifications, recertifications, annual/interim certifications, and required resident documentation. Maintain accurate and complete resident records and ensure required documentation is obtained and properly maintained. Assist with rent collection, delinquency follow-up, resident account issues, and payment arrangements. Communicate professionally with residents, applicants, vendors, and agency representatives. Assist with preparation for property inspections, audits, and compliance reviews. Assist with enforcing community policies, lease requirements, and applicable rules and regulations. Enter and maintain accurate information in the property's resident management software. Support resident retention and customer service initiatives. Assist the Community Manager with reporting, correspondence, notices, and other administrative responsibilities. Perform other duties as assigned. Required Qualifications High school diploma or GED required. Minimum of 2 years of property management experience; affordable housing experience preferred. At least 2 years of experience with LIHTC and/or HUD Project-Based Section 8 preferred. Active Pennsylvania Real Estate Salesperson License OR ability to obtain the license within the first 90 days of employment. Working knowledge of affordable housing leasing, resident eligibility, income calculations, certifications, and recertifications. Experience preparing for HUD, REAC/NSPIRE, LIHTC, or other regulatory inspections and audits. Experience with resident management/property management software. Strong organizational, communication, customer service, and problem-solving skills. Experience with Yardi or another property management software system. Ability to maintain confidential resident and property information. Ability to work independently while supporting the Community Manager and property team. Key Skills Affordable Housing Compliance PB Section 8 LIHTC Leasing & Resident Relations Recertifications Property Management Customer Service File Management Rent Collection Property Inspections Regulatory Compliance Microsoft Office This role is non-exempt with a pay rate of $20 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. You may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company go to: https://pratumco.com/ Pratum Companies is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us. Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. #ZR