Marina Attendant

Description SUMMARY: The role of the Marina Attendant at Whitetail Club is to carry out the daily operations of the marina. They collaborate closely with the reservations team to maximize the opportunities with slip and boat rentals. They provide exceptional guest and member experiences while assisting at the docks and conducting guided services such as lake tours and sailing lessons, to name a few. Ensuring consistency, safety and accuracy in processes and procedures, while maintaining the property are paramount. WHAT YOU GET TO DO:
· Maintaining Shore Lodge, Whitetail Club’s fleet of boats
· Accurately tracking marina slip, boat, and equipment rentals
· Verifying marina reservations on a daily basis and completing tasks in preparation for the day’s activities
· Manage end of day returns of the boats (docking, cleanup, line maintenance)
· Preparation and captaining of lake tours and sailing lessons
· Organizing both seasonal and daily slip rentals
· Maintaining marina lines and fenders
· Conducting daily preventative boat maintenance including verification of fluid levels as well as preventative boat lift maintenance
· Maintaining responsibility for organization and cleanliness of all marina areas, including docks and dock boxes
· Assisting with docking of guests’ boats
· Launching company fleet boats and guests’ boats at the local boat ramp
· Fueling company fleet boats
· Being well versed in all resort operations in order to be able to assist at all times
· Taking initiative on projects that need attention without direct supervision Requirements WHAT YOU NEED TO BE SUCCESSFUL:
· Must be 21 years of age and have experience driving or captaining motorized vessels
· Possession of a valid driver’s license and clean driving record required
· Experience launching boats while maintaining a level of accuracy and safety
· 3 years of prior experience in the Marina/Recreation Industry
· Previous Sailing and Kayak experience preferred
· CPR/First Aid Certification preferred
· Ability to multi-task while providing superior customer service skills required