Receptionist - Float
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
• Greets and promptly acknowledges patients’ presence in the waiting room
• Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record
• Checks-in/registers new and existing patients in the electronic medical record, verbally verifies all demographic information, verifies insurance authorization, collects co-pays, and prepares deposits for currier pickup
• Gives the appropriate paperwork to the patient to complete, photocopies patient's insurance cards, and photo ID
• Schedule and reschedules patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to scheduling protocols
• Maintain physician's daily appointment schedule and prepares charts for the following day’s schedule
• Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time
• Processes cancellations and no show appointments, and notifies clinician of change in schedule
• Opens and distributes mail to appropriate staff mailboxes, physicians and practice manager
• Check-out patients and schedules any follow-up appointments necessary, coordinates orders for laboratory, radiology, other physician’s referrals, etc.
• Prepare associated forms such as requisitions or referral forms with review of any prep required
• Maintain patient records including the scanning of documents to file correspondence, reports, test results, etc within the EMR
• Refer patients with billing inquiries and/or payment questions to the billing office
• Print and/or provide medical records information to outside agencies and physicians under established guidelines
• Maintains confidentiality regarding patient information in accordance to HIPAA regulations
• Ensure accurate maintenance of administrative records and works and communicates effectively with co-workers, patients, visitors and other personnel within and outside the practice
• Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests
• Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/ duties are met during absences or increased patient volumes
• Attends departmental meetings
• Performs all responsibilities/duties required by the position as defined in the scope of service, to assure that the needs of the patient are well served
• Ability to float to other MACC practices when required
• Perform other work related duties and activities as assigned or requested
• Ability to read, write and communicate in English
• High school graduate or equivalent
• Strong communication and interpersonal skills
• Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred
• Experience in an office setting with at least 1 year experience preferred
• Knowledge of various insurance authorization/referral requirements preferred
• Medical Terminology knowledge preferred
• Typing skills at 30 WPM preferred
-
Receptionist - Float (Per Diem)
23 hours ago
Hyannis, Massachusetts, United States Cape Cod Healthcare Full-timeGreets and promptly acknowledges patients’ presence in the waiting room Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record Checks-in/registers new and existing patients in the electronic medical record, verbally...
-
Scheduling Access Specialist
4 days ago
Hyannis, Massachusetts, United States Cape Cod Healthcare Full-time• Primary contact for patient access for patients and other departments. • Maintains provider schedules to achieve productivity targets, patient access and provider flow. • Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. • Manages the schedule during transition to...
-
Receptionist, (Hyannis)
7 days ago
Hyannis, Massachusetts, United States Cape Cod Hospital Full-timeReceptionist, (Hyannis)Purpose of Position: To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and front office operations.Description:Greets
-
Scheduling Access Specialist, PCP
2 days ago
Hyannis, Massachusetts, United States Cape Cod Healthcare Full-time• Primary contact for patient access for patients and other departments. • Maintains provider schedules to achieve productivity targets, patient access and provider flow. • Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. • Manages the schedule during transition to...
-
Hyannis, Massachusetts, United States Cape Cod Healthcare Full-timeAbility to read, write and communicate in EnglishHigh school graduate or equivalentAt least one (1) year of experience with medical scheduling preferredAt least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferredDemonstrated excellence in...
-
Scheduling Access Specialist
24 hours ago
Hyannis, Massachusetts, United States Cape Cod Healthcare Full-timeAbility to read, write and communicate in English High school graduate or equivalent At least one (1) year of experience with medical scheduling preferred At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred Demonstrated...
-
Scheduling Access Specialist, ENT
1 week ago
Hyannis, Massachusetts, United States Cape Cod Healthcare Full-timePrimary contact for patient access for patients and other departments.Maintains provider schedules to achieve productivity targets, patient access and provider flow.Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule.Manages the schedule during transition to new models of care...
-
Scheduling Access Specialist
2 weeks ago
Hyannis, Massachusetts, United States Cape Cod Hospital Full-timeScheduling Access Specialist - FloatPurpose of Position: To provide patient scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.DescriptionPrimary contact for patient access for patients and other departments. Maintains...
-
Scheduling Specialist
2 weeks ago
Hyannis, Massachusetts, United States Cape Cod Hospital Full-timeScheduling Access Specialist, ENT (Hyannis)Purpose of Position: To provide patient scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.DescriptionPrimary contact for patient access for patients and other departments. Maintains...
-
Scheduling Access Specialist, ENT
2 weeks ago
Hyannis, Massachusetts, United States Cape Cod Hospital Full-timeScheduling Access Specialist, ENT (Hyannis)Purpose of Position: To provide patient scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.DescriptionPrimary contact for patient access for patients and other departments. Maintains...