Regional Parts

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job — you're becoming part of a global legacy that builds the future, one pour at a time. Summary: The Regional Parts & Service Manager is responsible for leading and overseeing parts and service operations within a designated geographic region (California & Texas). This position drives regional profitability, operational efficiency, customer satisfaction, parts availability, service performance, and employee development. The manager will develop and implement strategic plans to optimize parts inventory, streamline service processes, and enhance team performance. Collaboration with cross-functional teams, including logistics, marketing, and technical support, is essential to drive business growth and operational excellence. Ultimately, this position plays a critical role in strengthening customer relationships and expanding market share in the region. The Regional Parts & Service Manager provides leadership and direction to Parts & Service Coordinators, Warehouse Coordinators, Service Technicians, and other support staff. The position ensures that each location meets established financial and operational objectives while maintaining consistent standards for safety, quality, customer service, and business processes.
This role has a dotted-line reporting relationship to the Director of Parts. Essential Duties and

Responsibilities:
• Lead and manage the regional parts and service teams to meet or exceed sales and service goals.
• Develop and execute regional sales strategies to increase parts revenue and market penetration.
• Conduct regular customer visits within assigned region to drive parts sales and service contracts
• Work with Regional Sales Managers to identify key accounts within assigned region
• Monitor inventory levels and coordinate with supply chain teams to ensure optimal stock availability and turnover.
• Provide training, coaching, and performance evaluations to team members to enhance skills and productivity.
• Build and maintain strong relationships with key customers, dealers, and service partners to ensure high customer satisfaction.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Collaborate with marketing and product teams to develop promotional campaigns and service initiatives.
• Ensure compliance with company policies, industry regulations, and safety standards across all operations.
• Travel 50%
• Other duties as necessary or assigned

Qualifications:
• Minimum of 5 years of experience in parts sales and service management, preferably in a regional or multi-site capacity.
• Proven track record of meeting or exceeding sales targets in a competitive environment.
• Strong knowledge of inventory management and parts distribution processes.
• Excellent leadership and team management skills.
• Experience in the heavy equipment or industrial machinery sectors.
• Familiarity with CRM and ERP software systems.
• Demonstrated ability to develop and implement strategic business plans. Education/Certification/Training: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field Work Environment/Physical Demands
• While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle, or touch; frequently required to push and pull.
• Ability to regularly lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close, peripheral, and the ability to focus.
• While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals.
• Safety glasses/goggles must always be worn while in designated areas of the shop. The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job. Benefits
• Comprehensive benefits (medical, vision, and dental insurance)
• Company-paid Hospital Indemnity/Accident Insurance
• HSA – incentives for company contributions
• FSA Plans
• Company-paid Life Insurance
• Company-paid Short-term/Long-term Disability
• Paternity Leave
• 401 (k) plan with company match
• Profit sharing
• Company events
• Education Reimbursement
• Boot Reimbursement
• Uniform Program
• Employee discount program FLSA Status: Exempt Indirect EST: 11/5/2026 Non-Exempt Direct Approved By: J Baehr