Johnsonville Front Desk
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PRIMARY FUNCTION:
Responsible for working the front desk, greeting members, staff and visitors and facilitating the pick-up and drop off process for members. Disseminates information and provides clerical and administrative support to Director of Member Services.
KEY ROLES (Essential Job Responsibilities):
- Ensure a safe and positive environment by controlling facility access, greeting members and visitors, disseminating information and helping them with general needs.
- Facilitate the pick-up and drop off process by monitoring the cell phone and assisting parents upon arrival.
- Maintain attendance and visitor logs and enter attendance into online data tracking systems.
- Answer telephones, providing general information, referring callers to other staff or taking messages as necessary.
- Responsible for maintenance and appearance of front desk areas, including information posting.
- Supervise youth waiting in front area.
ADDITIONAL RESPONSIBILITIES:
- Oversee and/or participate in special programs and events.
- Attend all staff meetings and trainings, prepared with items needed for discussion or reporting.
- May provide physical, social emotional or academic support to members.
- Assist in or handle special assignments or other duties as deemed necessary or important by supervisor.
EXPECTED HOURS OF WORK:
- School year program hours are 3:00pm-7:00pm. Typical work hours are between 2:00pm-7:00pm during the school year. Summer program hours are 9:00am-5:00pm. Typical work hours are between 12:00pm-5:00pm during the summer.
Qualifications
Must be 16 or older.
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