Analyst, Research-Consumer Insights

JOB SUMMARY: Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 1 will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they’re from, why they’re here, and what they love (and don’t) about their experiences with us. The main...

JOB SUMMARY: Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 1 will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they’re from, why they’re here, and what they love (and don’t) about their experiences with us. The main...

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about...

The Customer Insights Analyst is responsible for reviewing call transcriptions to identify key themes, emerging trends, and actionable insights related to customer sentiment, needs, and pain points. This role transforms qualitative conversation data into clear, data-driven recommendations that help improve operational performance, customer experience, and...

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COMPANY OVERVIEW ThreatLocker® is a leader in Zero Trust cybersecurity, delivering a unified platform that provides enterprise-grade protection across users, devices, and applications. The ThreatLocker® Platform combines powerful solutions including Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Network Control, Configuration...

The Head of Consumer Engagement leads the regional execution of global engagement strategies across CRM, social and content, POS marketing, and membership programs. This role plays a critical part in strengthening customer relationships, increasing visitation and lifetime value, and driving measurable revenue growth across the region's attractions...

The Head of Consumer Engagement leads the regional execution of global engagement strategies across CRM, social and content, POS marketing, and membership programs. This role plays a critical part in strengthening customer relationships, increasing visitation and lifetime value, and driving measurable revenue growth across the region's attractions...

JOB SUMMARY:Universal Destinations and Experiences (UDX) seeks a Senior Manager, UX Research to lead mixed-methods research that informs product, marketing, and design strategies. This role shapes research vision, delivers actionable insights, and enhances guest experiences by integrating qualitative and quantitative methods into decision-making. The ideal...

JOB SUMMARY: Universal Destinations and Experiences (UDX) seeks a Senior Manager, UX Research to lead mixed-methods research that informs product, marketing, and design strategies. This role shapes research vision, delivers actionable insights, and enhances guest experiences by integrating qualitative and quantitative methods into decision-making. The ideal...