Hero Supervisor

Job Title: Hero Supervisor – Overnight Cleaning Lead (10 PM – 6 AM)

Location: Planet Fitness – Simi Valley
Reports To: Assistant Manager / Club Manager
Employment Type: Full-Time (Overnight)

Position Summary

Hero Supervisor –  is responsible for leading the overnight Hero team and maintaining Planet Fitness’ highest standards of cleanliness throughout the club. This role oversees deep cleaning tasks during the hours of 10:00 PM – 6:00 AM, ensures the facility is member-ready each morning, and provides excellent customer service to members using the club during overnight hours.

This position is hands-on and directly contributes to a clean, safe, and welcoming Judgment Free Zone®.

Key Responsibilities

Cleaning & Facility Maintenance

• Lead overnight cleaning tasks and delegate responsibilities to Hero team members.

• Perform and oversee:

  • High dusting (vents, fans, light fixtures, corners).

  • Deep cleaning of all bathroom and locker room facilities (showers, sinks, toilets, mirrors, floors).

  • Detailing of gym floor surfaces and equipment (cardio, strength, free weights, mats, turf).

  • Spot cleaning of windows, mirrors, and walls.

• Restock paper products, cleaning materials, and supplies.

• Complete nightly cleaning checklists and verify that all standards are met.

Member Service & Club Support

• Maintain cleanliness standards throughout the club and provide friendly, helpful customer service at all times.

• Assist members with check-in and basic account questions during overnight hours.

• Monitor club activity and maintain a safe, welcoming environment.

Leadership

• Support and guide overnight Hero staff to ensure cleaning standards are consistently met.

• Demonstrate proper cleaning techniques and set the example for performance and professionalism.

• Communicate issues, supply needs, or maintenance concerns to management.

Qualifications

• Previous custodial, janitorial, facility cleaning, or supervisory experience preferred.

• Strong attention to detail and pride in maintaining a clean and organized space.

• Communicates clearly and works well with a team.

• Ability to take initiative with minimal supervision.

• Must be 18 years or older; high school diploma or GED preferred.

• Basic computer proficiency.