Product Manager
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- Own the product vision, strategy, and roadmap for the CAI application modernization initiative.
- Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission.
- Translate business needs into clear user stories, acceptance criteria, and product backlog items.
- Collaborate with solution architects, developers, UX/UI designers, and vendors to define modern technical approaches(including potential platform, architecture, and integration decisions).
- Prioritize features and technical work based on business value, risk, dependencies, and strategic goals.
- Facilitate agile ceremonies (backlog refinement, sprint planning, reviews, and retrospectives) as needed.
- Serve as the primary liaison between business stakeholders and the technical delivery team.
- Define success metrics and KPIs for the modernized CAI application and track progress against them.
- Support change management, user adoption, and training efforts related to the modernized solution.
- Ensure the product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance.
- Identify risks, dependencies, and impediments and drive resolution.
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