As a,Program Support Assistant (OA), GS- 0303-7, your typical work assignments may include:

• Assisting Regional office employees with unfair labor practice and representation case hearing proceedings by
  organizing evidence and independently preparing and assembling legal documents required in the case.
• Maintaining case files by establishing and organizing documents, recording and issuing actions and documents, updating all electronic case records and databases (Case Management software), and confirming case status with attorneys.
• Utilizing the Agency's electronic case processing system and providing technical support and guidance to various staff members in the system's operational uses, tracking, retrieval and electronic recordkeeping.
• Arranging, preparing, and finalizing the format for a variety of legal and administrative documents.

Conditions of employment

• U.S. Citizenship Required.
• Males born after 12/31/1959 must be registered for Selective Service.
• This is not a remote position.
• Relocation expenses are not authorized.
• This is a Competitive Service position.
• This position is part of the Bargaining Unit.
• You may be required to complete as applicable, a new one-year probationary period or two-year trial period if appointed.
• If you are a current status federal employee, you may be required to complete a new one-year probationary period if selected.
• Subject to a background investigation prior to appointment.
• Submit complete application package online by 11:59 PM EST on the closing date.

Qualifications

All qualifications and eligibility requirements must be met by the closing date of the announcement.

IDEAL CANDIDATE STATEMENT
The Ideal Candidate for the Program Support Assistant (OA) has experience working with attorneys or in a legal or professional environment providing assistance in case processing workflow. Candidates should have experience composing and formatting documents which are legal in nature and have the ability to perform basic research as required. The individual should possess excellent communication skills to efficiently obtain and gather information to and from the public. The candidate should demonstrate exceptional customer service skills.

BASIC REQUIREMENT
Typing Proficiency: In addition to meeting the experience requirement, applicants for this position must show possession of the ability to type 40 words per minute with 3 or less errors.

In addition to the BASIC REQUIREMENT, applicants must also meet the following:

MINIMUM QUALIFICATIONS
To be qualified for this position at the GS-07 level, applicants must have one year of specialized experience equivalent to the GS-06 grade level that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Program Support Assistant (OA) at the GS-07.

Specialized experience includes:

• Experience compiling and organizing legal information obtained from files and records, policies, regulations and statutes, witness interviews, and databases to assist with case preparation; and
• Experience utilizing an automated database management system to input, retrieve, monitor and maintain electronic
  case files; and
• Experience performing a variety of technical and administrative functions using operational processes to ensure
  accuracy and compliance of daily tasks.