Senior Project Manager– Payments
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Responsibilities:
- Lead and coordinate multiple concurrent modernization workstreams from intake through delivery, ensuring milestone tracking, risk mitigation, and timely issue resolution.
- Drive project governance and reporting, providing clear, timely status, metrics, and escalations to leadership and business partners.
- Manage financial forecasting, budgeting, invoice tracking, and benefit realization (cost savings, FTE efficiency) across the initiative.
- Coordinate cross-functional scope, requirements, dependencies, and resource planning across operations, technology, risk, and vendor teams.
- Monitor cost, schedule, and technical performance across all initiative components; identify and escalate risks and issues appropriately.
- Partner with process owners and SMEs to prioritize opportunities, develop business cases, and manage the pipeline through funding checkpoints.
- Define and manage project scope, objectives, deliverables, and value proposition across stakeholders and lines of business.
- Develop integrated project plans, manage the critical path, and report progress against milestones and target outcomes.
- Ensure client and operational impacts are fully considered in planning, solution design, and change management.
- Support vendor engagement and contract management responsibilities, ensuring adherence to obligations and performance expectations.
- Lead communication planning and stakeholder engagement across teams, leadership groups, and offshore/onshore delivery partners.
- Follow the organization’s required processes for how work is delivered, how changes are controlled, and how artifacts are tracked.
- Champion continuous improvement and operational excellence throughout the initiative lifecycle.
- Perform additional responsibilities as assigned in alignment with organizational needs.
Requirements:
- Bachelor’s degree in business administration, finance, information technology, or a related field, or equivalent experience.
- Demonstrated project or program management experience, preferably within financial services or banking operations.
- Working knowledge of payments and deposit operations (e.g., ACH, wire/RTP, check processing, lockbox, reconciliation) and/or technology modernization programs.
- Strong understanding of agile delivery practices, project financial planning, and benefit tracking.
- Exceptional communication, negotiation, and stakeholder management skills, including the ability to tailor messaging for executive audiences.
- Preferred Qualifications
- PMP, PgMP, SAFe, or Agile certifications (e.g., CSM, PSM).
- Experience delivering automation, RPA, or AI-enabled transformation initiatives.
- Experience managing initiatives within Commercial Banking, Payments, or related operational domains.
- Familiarity with vendor management, business case development, and cost/benefit (TCO) modeling.
- Competencies
- Strategic Thinking: Defines and communicates initiative vision, priorities, and outcomes.
- Leadership & Influence: Inspires teams, drives accountability, and influences decision-making across functions.
- Financial Acumen: Understands financial impacts and manages budgets and benefits with discipline.
- Risk Management: Proactively identifies, assesses, and mitigates risks across the initiative.
- Collaboration & Communication: Communicates with clarity and adjusts messaging for various audiences.
- Execution & Delivery: Drives momentum, removes bottlenecks, and delivers results against commitments.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
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