Dispatcher
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• Communicate with Planners in order to plan driver routes
• Help drivers choose efficient courses to fulfill their routes
• Coordinate with drivers to find available agents when necessary
• Communicate with agents to set up incoming shipments and labor as needed
• Update ETA’s in company software, as well as make relevant notes in shipment notes
• Monitor drivers and ensure that they are following DOT regulations, and stop them if they are in violation of regulations
• Approve repair expenses and travel expenses for drivers
• Hire and fire drivers as required by supervisors, and supervise driver actions, ultimately taking responsibility for the driver’s actions
• Communicate with customer and with customer service on driver’s schedule, especially regarding arrival times and issue funds to drivers as needed
• Log driver locations and activities into Eagle system twice daily
• On rotating schedule, monitor and receive calls and emails via company supplied phone and tablet after hours to approve funding requests and repair issues as needed
• Other duties as assigned