Customer Care Representative
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Job Title: Customer Care Representative
Duration: 12 months contract
Location: Remote
Schedule: Mon to Fri 7AM to 3:30PM
Job Description:
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This will be an outbound call center position.
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Will be calling and emailing clients to give them updates on their orders.
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Will work from a set list of orders that are priority and work to contact and update the client as to the status of their order.
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Utilize internal systems to track and notate their work and who they have updated.
Job Requirements:
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Must have customer service experience, call center experience preferred.
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Must be able to multi task and problem solve.
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Experience utilizing Microsoft Excel and Outlook are preferred.