Receptionist/Admin Assistant

14 hours ago
Wichita, Kansas, United States DEFCON Powersports Part-time
Receptionist/Administrative Assistant

Job Objective: Assists in daily operations of dealership by greeting and cashing out customers, answering the telephone, transferring calls and recording messages for all dealership personnel.

QUALIFICATIONS

License-
* Driver’s License (DL) 

Education- High school diploma (or equivalent)

Skills-
* Read and comprehend instructions and information
* Strong communication skills
* Ability to meet company’s production and quality standards

GENERAL EXPECTATIONS

* Devote himself/herself to ensuring customer satisfaction
* Inquire about management, production, and quality requirements established by the company
* Develop and maintain effective listening skills
* Understand and follow company rules, policies and expectations
* Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals
* Understand terminology of business and remain current with technology changes in products and service
* Know and comprehend federal, state, and local requirements which govern the company’s business
* Attend company meetings as required
* Participate in performance management
* Uphold company’s non-disclosure and confidentiality policies and agreements
* Follow lawful directions from supervisors
* Interact well with others and positively influence employee morale
* Work evening, weekend, and holiday work hours as required
* Maintain professional personal appearance

JOB-SPECIFIC RESPONSIBILITIES

* Conduct telephone transactions efficiently in a courteous, friendly, and polite fashion.
* Greet and assist customers by providing requested information, forwarding calls, or documenting messages.
* Provide quality assistance to dealership personnel to support high-quality productivity in all departments of the dealership
* Establish and maintain easy and accessible filing system for all necessary documents
* Receive and distribute reliable and current messages to dealership personnel.
* Order required office supplies
* Cash-out customers.

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