Lead End User Network Engineer
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About the Role
Join a high-impact team as a Lead End User Network Engineer, supporting one of the largest commercial clients on the East Coast and nationwide. In this hybrid role, you'll leverage your campus networking and authentication expertise to manage, troubleshoot, and optimize end-user network environments. This is a contract-to-permanent opportunity with significant career growth potential.
Responsibilities
- Deliver Tier 3 operational support for campus networking, including wired, wireless, and authentication technologies across multiple sites.
- Resolve complex end-user network incidents efficiently, ensuring minimal disruption to business operations.
- Act as escalation point for Cisco wired switching, Cisco ISE/ICE (802.1X authentication), Aruba wireless, and ClearPass authentication issues.
- Collaborate closely with Engineering teams during transitions to guarantee seamless monitoring, alerting, and NOC readiness.
- Mentor and educate S1 and S2 analysts on campus and wireless troubleshooting best practices.
- Participate in major incident calls, providing leadership and technical expertise for end-user connectivity challenges.
Required Skills and Experience
- Strong background in campus networking.
- Proven expertise with Aruba wireless technologies.
- Hands-on experience supporting complex authentication environments (ISE/ICE/ClearPass).
- Advanced troubleshooting skills for wired and wireless network incidents.
- Solid communication abilities with operational situational awareness.
- Eligible to work on a W-2 basis; authorized to work without sponsorship.
Preferred Skills
- Cisco wired networking skills considered highly transferable.
- Prior experience in Tier 3 network support for large-scale enterprise environments.
Benefits
- 40% remote work flexibility.
- Opportunity for contract-to-permanent hire with a nationally recognized client.
- Gain exposure to cutting-edge authentication and wireless technologies.
- Professional development through mentorship, cross-functional collaboration, and leadership in incident management.
How to Apply
Ready to step into a leadership role and make a direct impact on enterprise network operations? Submit your resume today to be considered for this immediate opportunity
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