Intake Coordinator

3 days ago
Houston, Texas, United States Heart to Heart Hospice Full-time
Intake Coordinator  What You Must Have: Degree in health care or related field preferred At least three (3) to five (5) years of experience in health care, preferably in hospice operations Admissions/Intake and customer service experience Valid Driver’s License and Automobile Insurance Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices Experience with EMR software  Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do:  Direct all daily patient referral and intake operations including participating in the establishment and implementation of intake policies Initiate chart into EMR and maintain workflow Maintain census, pending admissions, red flag, journey’s end and care plan meetings on stand up board Ensure compliance with all state, federal and CHAP as applicable referral/intake regulatory requirements Establish and maintain positive working relationships with current and potential referral sources, build and monitor community and customer to enhance perceptions of Heart to Heart Hospice as a high-quality provider of services Gather, collate, and report referral statistics including key customer referral trends Participate in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs Maintain comprehensive working knowledge of company contractual relationships and ensures that patients are admitted according to contract provisions Participate in quality assessment performance improvement teams and activities Maintain comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by Heart to Heart Hospice Timely submission of all documentation Performance of other duties as required Indeed123

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