GREEN DOT: Tax Operations Analyst
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- Develop and manage partnerships with State, IRS, and partner organizations
o Coordinate transactions between organizations
o Ensure reporting and data requests are fulfilled
- Create and update reconciliations for multiple products and programs
o Fed ACH Account incoming funds $40+ billion annually
o Internal Bank Transactions totaling $225+ billion
o Customer Collections Programs totaling $100+ million annually
o Lending Programs totaling $300+ million annually
o Responsible for reconciling transactions for these programs and researching variations
- Check Printing and Clearing processes totaling $2+ billion annually
- Escalation procedures to ensure all customer funding has gone through end to end processes
- General funding verification processes and final ACH File release processes
- Exception handling procedure for various escalations coming from internal and external teams
- Respond to inquiries from internal and external teams in conjunction with current responsibilities
- Research differences and issues related to current responsibilities
- Cross-functional roles with cross training available throughout team
- Responsible for being POC with product and development teams when fixing or building new tools and features related to current responsibilities
- Maintain compliance with all government and company standards through approved tools, templates, policies, procedures, and process leanings
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