Controller

• Oversee all accounting functions, including general ledger, accounts payable, accounts receivable, payroll, fixed assets, and cash management. Responsible for the agency general ledger.
• Oversee monthly and annual close processes to ensure accuracy and timeliness.
• Ensure timely and accurate monthly, quarterly, and annual financial statements in accordance with GAAP and funder requirements.
• Ensure the accuracy and integrity of accounting records, account reconciliations, and supporting documentation.

• Maintain a system of strong internal controls to safeguard assets and ensure the integrity of financial data.
• Develop internal control guidelines, policies, and procedures for budgets, accounting, cash and credit management, administration, and other activities.
• Guide financial decisions by establishing, monitoring, and enforcing policies and procedures.
• Monitor and ensure compliance with financial policies, regulatory requirements, and government contracts (e.g., Medicaid, Medicare, federal/state/local grants).
• Lead the annual audit process and coordinate with external auditors, ensuring timely and clean audits.

• Support the Director of Finance in the annual budget process, including preparation of schedules, application of agency-wide assumptions, and coordination of area budget detail.
• Oversee Budget and Contracts staff, who are responsible for the budgets and variance analysis of their respective areas of the organization; review their work for accuracy, consistency, and adherence to agency budget methodology.
• Ensure area-level budgets and variance analysis are completed on schedule and roll up accurately to agency-level reporting.
• Collaborate with program and development teams to manage grant and contract budgets, reporting, and compliance.
• Provide accurate and timely financial data to support cost reports, UFR, and funder reporting.

• Supervise and develop accounting, budget, and contracts staff to support a high-performing finance team; set goals, conduct performance reviews, and provide training and coaching.
• Implement process improvements and financial systems enhancements to increase efficiency and effectiveness, in coordination with the Director of Finance.
• Serve as a resource to program and administrative leadership on accounting, purchasing, and compliance questions.
• Other duties as assigned by the Director of Finance or Chief Financial Officer.

• Bachelor's degree in Accounting, Finance, or related field required; Master's degree and/or CPA preferred.
• Minimum 7–10 years of progressive accounting/finance experience, with at least 3 years in a Controller or Assistant Controller role.
• Experience in a complex nonprofit, healthcare, or human services organization, ideally with government funding and grant compliance.
• Supervisory experience leading an accounting or finance team.
• Deep knowledge of GAAP, nonprofit accounting standards, and federal grant regulations (e.g., Uniform Guidance/OMB Circulars), taxes, and applicable laws and regulations.
• Proficiency in accounting software systems (e.g., Sage Intacct, Great Plains, or similar ERP systems).
• Advanced Excel skills and data analysis capabilities.
• Working knowledge of payroll, accounts payable, and accounts receivable functions.
• Ability to deliver quality work on tight deadlines, with strong organization and priority-setting skills.
• Demonstrated ability to lead and develop high-performing teams.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills; able to explain financial concepts to non-financial stakeholders.
• Commitment to ServiceNet's mission and to the people the agency serves.

• Generous PTO (time-off) package.  
• Comprehensive health and dental insurance plans.  
• Life insurance and long-term disability insurance.  
• 403(b) retirement plan.  
• Tuition remission for eligible classes.  
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.  
• Opportunities for career development and advancement.  
• And much more