JIRA Support Analyst
2 weeks ago
Join to apply for the JIRA Support Analyst role at TRIAEM LLC. Position Overview The Jira Support Analyst plays a critical role in supporting Agile software development teams by ensuring effective use of Jira and Confluence across the full software development lifecycle (SDLC). This role focuses on delivering actionable reporting, guiding teams on Agile practices, and maintaining transparency of project progress for government stakeholders. The Analyst ensures tasks are completed within scope and timelines while promoting Jira system standardization, quality data visualization, and user training. Key Responsibilities Design and maintain Jira dashboards and reports to reflect project progress, highlight outstanding tasks, and present status updates to senior government officials. Update and maintain epics, features, and hierarchies across multiple projects based on leadership guidance, including adjusting start/stop dates, capturing risks, and noting mitigation strategies. Facilitate requirements gathering sessions, record detailed meeting notes, and document decisions in Confluence. Standardize Jira configurations by analyzing and documenting existing Jira project hierarchies across teams. Develop and publish content in Confluence to outline and maintain SDLC documentation. Perform data validation and testing in Business Intelligence tools, ensuring accurate reflection of Jira data. Support Agile ceremonies (e.g., standups, retrospectives) and serve as a champion for Agile practices across teams. Deliver user support and training for Jira/Confluence users and promote best practices within the enterprise environment. Core Skills and Competencies Jira/Confluence Expertise: Proven experience managing and optimizing Atlassian tools to support SDLC and team collaboration. Data Visualization & Reporting: Ability to build meaningful dashboards, reports, and visual tools to support performance insights; familiarity with Tableau preferred. Agile Methodologies: Strong background in Agile frameworks (SAFe, Scrum), with relevant certifications such as Certified Scrum Master (CSM) or SAFe Agilist. Customer-Oriented Problem Solving: Skilled in translating customer requirements into technical solutions, with a focus on usability and actionable outcomes. Analytical Thinking: Investigate and resolve data discrepancies within Jira, understanding parent-child relationships and their downstream effects. Strong Communication: Comfortable leading meetings, conducting training, and presenting to both technical teams and executive stakeholders. Collaboration & Documentation: Detail-oriented in documenting requirements, hierarchies, and lifecycle artifacts in Confluence. Required Qualifications Education/Experience: Bachelor's degree + 6 years of experience, or Masters degree + 3 years, or No degree with 15 years of relevant experience in IT or government program management. Technical Expertise: Experience modifying complex applications based on specs and discrepancy reports. Deep understanding of NSG TPED (Tasking, Processing, Exploitation, Dissemination) mission. Proficient in Jira, Confluence, and Tableau. Security Clearance Active TS/SCI clearance required. Will consider TS with SCI eligibility. Work Location 100% Onsite in Springfield, VA. (Currently in Chantilly) Occasional work in Chantilly, VA may be required. Seniority Level Mid-Senior level Employment Type Full-time Job Function Information Technology Industries Defense and Space Manufacturing #J-18808-Ljbffr
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JIRA Support Analyst
3 weeks ago
Springfield, United States ClearanceJobs Full timeJira Support Analyst Waypoint's client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The JIRA Support Analyst will serve as a key team member, helping to drive Agile and Release Train Management (RTM) processes to support the customer. This role...
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JIRA Support Analyst
1 day ago
Springfield, United States Waypoint Human Capital Full timeJob Title: JIRA Support Analyst Position Type: Full-time Onsite Location: Springfield, VA Clearance Required: Active TS/SCI Waypoint’s client is seeking Waypoint’s client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The JIRA Support Analyst...
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JIRA Support Analyst
5 days ago
Springfield, VA, United States Waypoint Human Capital Full timeJob Title: JIRA Support Analyst Position Type: Full-time Onsite Location: Springfield, VA Clearance Required: Active TS/SCI Waypoint's client is seeking Waypoint's client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The JIRA Support...
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JIRA Support Analyst
3 days ago
Springfield, VA, United States Waypoint Human Capital Full timeJob Title: JIRA Support Analyst Position Type: Full-time Onsite Location: Springfield, VA Clearance Required: Active TS/SCI Waypoint's client is seeking Waypoint's client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The JIRA Support...
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JIRA Support Analyst
1 week ago
Springfield, VA, United States Waypoint Human Capital Full timeJob Title: JIRA Support Analyst Position Type: Full-time Onsite Location: Springfield, VA Clearance Required: Active TS/SCI Waypoint's client is seeking Waypoint's client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The JIRA Support...
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JIRA Support Analyst
7 days ago
Springfield, VA, United States Waypoint Human Capital Full timeJob Title: JIRA Support Analyst Position Type: Full-time Onsite Location: Springfield, VA Clearance Required: Active TS/SCI Waypoint's client is seeking Waypoint's client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The JIRA Support...
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JIRA Support Analyst
6 hours ago
Springfield, VA, United States Waypoint Human Capital Full timeJob Title: JIRA Support Analyst Position Type: Full-time Onsite Location: Springfield, VA Clearance Required: Active TS/SCI Waypoint's client is seeking Waypoint's client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The JIRA Support...
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JIRA Support Analyst
3 weeks ago
Springfield, United States Waypoint Human Capital Full timeOverview Waypoints client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The JIRA Support Analyst will serve as a key team member, helping to drive Agile and Release Train Management (RTM) processes to support the customer. This role applies process...
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JIRA Support Analyst
4 days ago
Springfield, United States ClearanceJobs Full timeJira Support Analyst Providing exceptional solutions for our customers requires proven experience and positive results. At TRIAEM, we care and invest in our people to ensure they are prepared to deliver superior services across a wide array of mission challenges. We specialize in systems engineering & architecture, scientific & technological analysis, data...
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JIRA Support Analyst
2 weeks ago
Springfield, OR, United States TRIAEM LLC Full timePosition Title: Jira Support AnalystPosition Overview: The Jira Support Analyst plays a critical role in supporting Agile software development teams by ensuring effective use of Jira and Confluence across the full software development lifecycle (SDLC). This role focuses on delivering actionable reporting, guiding teams on Agile practices, and maintaining...
