Retail Associate

Join to apply for the Retail Associate role at Ross Stores, Inc. Be among the first 25 applicants. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, marital or registered domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Corporate headquarters are in Dublin, CA. The company has 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, Ross is a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for its teams. Our Values Success our winning team pursues excellence while learning and evolving. Career growth we develop industry?leading talent because Ross grows when our people grow. Teamwork we work together to solve hard problems and find the right solution. Diversity, Equity & Inclusion we celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. General Purpose The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate greets all customers in a courteous and friendly manner, treats fellow associates with respect, follows all company best?practice standards, maintains a clean work area, and ensures proper merchandise presentation. The role may require additional tasks as business needs require. Essential Functions Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment, keeps egress clear and reports unsafe conditions to Store Leadership. Treats all customers and associates with respect and courtesy; is friendly and professional at all times. Assists customers; is register?trained, assists with merchandise, and answers questions politely and knowledgeably. Provides prompt and efficient responses to customer service calls and handles all customer issues courteously, calling Store Leadership when needed. Represents the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high?touch areas. Maintains a professional appearance and adheres to the Companys dress code. Performs daily assigned sizing and recovery to keep the store organized and merchandised to standards. Expedites newly received merchandise to the sales floor quickly, merchandising all items per best practice and monthly presentation guidelines. Understands loss?prevention programs and merchandise protection standards. Demonstrates integrity and honesty in all interactions, safeguards confidential information, cash, and merchandise. Follows All Mark?Out?of?Stock policies and cash handling procedures, maintains accuracy when handling tender. Demonstrates a sense of urgency to efficiently perform their role, maximizing productivity by executing best practices. Competencies Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaboration Leading by Example Communicates Effectively Ensures Accountability & Execution Qualifications and Special Skills Effectively communicate with customers, associates, and leadership in a friendly, respectful, cooperative manner. Ability to perform basic mathematical calculations commonly used in retail environments. Physical Requirements / ADA Ability to use all store equipment, including PDTs, registers, and PCs. Ability to stand, walk, and move around the store for up to 100% of working time. Ability to bend, squat, kneel, climb, carry, reach, and stoop regularly. Ability to occasionally push, pull, and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders, and other supplies. Additional assignments may require other qualifications and skills. Stockroom shift employees: push, pull, and lift more than 20 pounds regularly. Supervisory Responsibilities None Disclaimer This job description is a summary of primary duties and responsibilities. It is not intended to be comprehensive. Contents are subject to change at managements discretion. Compensation Base pay range: $15.75 $16.25 per hour. The range is dependent on factors including experience, skills, qualifications, education, certifications, seniority, and location. This is one component of the total compensation package. Other rewards vary by position and location. Job Details Seniority level: Mid?Senior level Employment type: Full?time Job function: Sales and Business Development Industry: Retail Location: Rio Grande, NJ Get notified about new Retail Associate jobs in Rio Grande, NJ. #J-18808-Ljbffr