Chat Systems Administrator I

Trace Systems Chat Systems Administrator I US-SC-Shaw AFB Overview Job Title: Chat Systems Administrator I Location: Shaw AFB, SC This position is pending contract award. Responsibilities Trace Systems is actively recruiting for a Chat Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract at Shaw AFB, SC. The job responsibilities include, but are not limited to: Support the day-to-day management, operation, maintenance and administration of communications and IT systems and services in production, development, exercise and training environments. Install, patch, upgrade, tune, optimize and repair hardware and software to maintain optimal performance; Perform O&M of equipment and/or systems up to and including their demarcation points, and shall coordinate with, and assist external entities in troubleshooting beyond their demarcation point during outages and troubleshooting, as required; Establish a trend analysis program to ensure equipment, systems and services meet minimum operational availability, reliability and survivability requirements. Identify hardware, software and/or service shortfalls and provide optimization recommendations to the government technical representative. Schedule, coordinate, perform and record Preventive Maintenance Inspections (PMIs) on the communication and IT systems and associated hardware. Perform unscheduled maintenance when equipment repairs and/or service restoration is required; Monitor equipment and systems for indications of warnings, faults, alarm conditions and outages; and provide component and system fault isolation, diagnostics, troubleshooting and restoration services; Troubleshoot until the source of the condition, degradation or outage is identified, and implement corrective actions and repairs to restore affected equipment, systems or services to full operational capability; Design, write, modify and implement software programs/applications; Develop "glue-ware" to support operational client applications and security patches; Provide Tier 2 technical support; Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services; Manage and administer user accounts, profiles and access; Monitoring user access and adherence to established policies and procedures to ensure a secure operating environment; Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance; Provide technical assistance for assigned projects; Provide desktop, server and software application integration support; Operate and maintain monitoring and analysis tools; and detect, analyze and resolve platform, infrastructure and system problems; Other Duties as Required. Qualifications Active, in-scope US Government issued Secret clearance with eligibility. US Citizenship is required. General Experience: 2+ years performing administrative maintenance on server operating systems. Understanding of chat programs in a DOD environment. DoDM 8140 IAT Level 2 (Security+) or higher; and Microsoft Certified Solution Associate (MCSA) or equivalent certification. Education: High School Diploma or GED. Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies. To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. #J-18808-Ljbffr