Retail Associate

Overview At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our culture emphasizes growth, collaboration, and delivering an outstanding customer experience. As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass offers the regions best cannabis prices and widest selection with four dispensaries in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon. We are a dynamic, rapidly expanding company with opportunities across retail stores and senior corporate roles. We believe in an inclusive and supportive work environment where each employees perspectives are valued. We encourage teamwork, creativity and empowerment as we work together to achieve our goals. By joining Cannabis & Glass, you become part of an industry that is shaping the future of cannabis retail, and you can start a rewarding career with us. Position Cannabis & Glass is looking to add knowledgeable Retail Associates (Budtenders) to our team. If you enjoy working with and talking about cannabis, this is the right job for you. Retail Associates work in a fun, collaborative environment with competitive tips, the largest discount on cannabis in the industry, and a generous incentive program. Join our team today and start doing what you love. As a Retail Associate (Budtender), you are the face of the brand. Youll guide customers through product selection, provide cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role ideal for someone passionate about cannabis, wellness, and retail service in a highly regulated environment. Key Responsibilities Greet every customer warmly and professionally; build rapport and promote return visits Provide expert guidance on product selection based on individual needs, preferences, and regulations Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects Offer recommendations based on customer health goals, product availability, and state regulations Promote loyalty programs, daily deals, and new product launches Ensure all customers/patients have a valid ID and meet all eligibility requirements before purchasing Point of Sale Transactions Accurately process transactions through POS and seed-to-sale tracking systems Handle financial transactions with integrity and accuracy Follow all transaction limits, discounts, and promotional pricing protocols Compliance & Documentation Adhere to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling) Maintain confidentiality and HIPAA compliance when handling patient/customer information Report discrepancies or compliance concerns to store leadership Inventory & Merchandising Assist with restocking, product rotation, and backstock organization Maintain merchandising standards by keeping displays neat, full, and visually appealing Verify accurate labeling and pricing on all retail products Support cycle counts and inventory audits as needed Store Presentation & Cleanliness Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized Sanitize high-touch areas and workstations regularly Follow store opening, closing, and cash-handling procedures Qualifications Must be at least 21 years of age High school diploma or equivalent required 1+ year of customer service, hospitality, or retail experience; cannabis experience not required Strong interpersonal and active listening skills Basic math and computer skills; POS and inventory software experience a plus Ability to work flexible hours including weekends, evenings, and holidays Ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation Must meet all state requirements for employment in a licensed cannabis facility Benefits and Compensation Pay starts at $16.66/hr. plus tips Top-performing Retail Associates have the potential to earn $80+ in tips per shift Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers Generous bonus structure Health benefits available, including both high-deductible and low-deductible plan options Employee Assistance Program (EAP) Paid Sick Leave (PSL) Holiday Pay on select holidays Equal Opportunity Employer Cannabis & Glass is an equal opportunity employer that promotes a diverse workplace and provides equal employment opportunities to all qualified applicants and employees. The company will not discriminate based on race, color, national origin, sex, gender identity, sexual orientation, age, religion, disability, medical condition, genetic information, pregnancy, veteran status, or any other protected characteristic under applicable law. #J-18808-Ljbffr