Staff Systems Administrator, Atlassian

3 days ago

Dallas, United States Shield AI Full time

Staff Systems Administrator, Atlassian Shield AI is seeking a skilled Jira/Confluence Administrator to take full ownership of our Atlassian environment, spanning both self-hosted and Atlassian Cloud deployments. This individual will be a key part of the Enterprise Operations team, ensuring the reliability, scalability, and usability of our Atlassian stack while supporting team workflows, service tickets, and broader application delivery objectives. This is a hands-on role that blends system administration, user support, and process automation, ideal for someone who thrives in a fast-paced, mission-focused environment. Your expertise will help accelerate Shield AI's mission-critical engineering workflows. What you'll do: Support and maintain both self-hosted and Atlassian Cloud (SaaS) environments as needed, with migration readiness and hybrid expertise. Manage user permissions, projects, workflows, schemes, plugins, and integrations. Administer Confluence spaces, templates, and macros; manage permissions and integrations with Jira and external systems. Ensure system reliability, uptime, performance, and backups. Support the transition to or coexistence with Atlassian Cloud, including user provisioning, SSO integration (Okta, Azure AD), and cloud-based app support. Support team initiatives by automating common processes and reporting. Implement best practices for issue tracking, agile boards, SLAs, and project templates. Integrate Jira/Confluence with other tools like Azure Dev Ops. Administer and customize apps like ScriptRunner, Automation for Jira, Insight/Assets, etc. Build lightweight automations and integrations using REST API, Groovy, and automation rules. Respond to service desk tickets related to Jira/Confluence and other supported tools. Provide user training, documentation, and technical support to internal teams. Work closely with stakeholders from Engineering, Security, and Operations. Contribute to internal projects such as access automation, or policy implementations. Assist with other tools and platforms under the Enterprise Operations scope. Required Qualifications: 7+ years of experience as a Jira/Confluence Administrator, preferably in a self-hosted environment. Proficiency with Jira project/workflow configurations, custom fields, dashboards, permission schemes. Experience with Linux system administration, scripting (Bash, Python), and application monitoring. Familiarity with ITSM or agile workflows. Comfortable supporting users and resolving technical tickets. Strong communication, documentation, and collaboration skills, with a proven record of cross-functional teamwork. Proven ability to deliver high-quality, maintainable solutions in a fast-paced environment. Demonstrated commitment to ownership, continuous improvement, and being a reliable, respectful team member. Preferred Qualifications: Experience within a DoD, defense, or government contractor environment. Atlassian Certifications (ACP-100, ACP-120, ACP-200) Experience supporting both Atlassian Server/Data Center and Cloud Familiarity with Agile/DevOps toolchains (e.g., Azure DevOps, GitLab, CI/CD systems) Familiarity with SSO/IDP integration (e.g., Okta, Azure AD) Experience with ScriptRunner, REST API, or automation tools

  • Atlassian tool administrator

    1 week ago

    Dallas, United States Lorven Technologies Full time

    Job Description: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. 10+ years’ experience required. 8-10 years of experience in administering Jira and Confluence both from front end and back end. Expert level Atlassian tool administration knowledge on JIRA, Jira Service Desk and Confluence and...

  • Jira Administrator

    2 days ago

    Dallas, United States CYNET SYSTEMS Full time

    Job Description: Responsibilities: Plan and execute the merger of two Jira instances, ensuring data integrity and minimal downtime. Analyze existing Jira configurations, workflows, custom fields, plugins, and user permissions in both instances. Develop a detailed migration strategy and timeline, including risk assessments and contingency plans. Perform data...

  • Jira Lead Administrator

    4 weeks ago

    Dallas, United States CGS Federal (Contact Government Services) Full time

    Overview Position: Jira Lead Admin. CGS is seeking a talented Jira Lead Administrator who is passionate about driving transformation in the federal IT domain to join our growing team of technology and software consulting professionals. Strong candidates will have a desire to drive change in the federal space by developing executable strategies, implementing...

  • Senior ServiceNow Systems Administrator

    27 minutes ago

    Dallas, TX, United States Next Step Systems LTD Full time

    Senior ServiceNow Systems Administrator, Dallas, TX We have an opening for a Senior ServiceNow Systems Administrator. ServiceNow is the enterprise platform utilized globally as the system of truth for Change Requests, Configuration Management (CMDB), Incidents, IT Asset Management, Knowledge Management System, Problems, Service Requests, etc. Effective...

  • System Integration and Test

    3 weeks ago

    Dallas, United States Clearance Jobs Full time

    System Integration And Test EngineerWe are looking for a System Integration and Test Engineer with an active Top Secret SCI Clearance. Candidate will perform basic troubleshooting during testing in a Linux environment while working in an Agile/DevOps environment in collaboration with product owners and application developers. Day to day tasking involves an...

  • ITSM Systems Analyst

    2 weeks ago

    Dallas, United States NorthMark Strategies Full time

    The Company NorthMark Strategies is a leading investment firm, combining capital, innovation, and engineering to drive long-term value. From operating complex businesses to backing breakthrough technologies, our mission is to build enduring businesses. Our team combines intelligent risk-taking, operational excellence, exceptional talent, and world-class...

  • System Administrator

    1 week ago

    Dallas, United States Artech Information System LLC Full time

    At the forefront of the staffing industry, Artech is a women-owned business enterprise (WBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional...

  • ERP Systems Administrator: IFS

    2 weeks ago

    Dallas, United States FLIR Systems Full time

    A leading technology firm in Dallas is seeking an IT ERP Administrator to manage and enhance ERP systems, primarily IFS and Dynamics AX. The ideal candidate will have over 5 years of experience in ERP administration, strong skills in Linux and Windows environments, and a Bachelor's degree in a related field. The role requires excellent communication skills...

  • System Integration and Test with Security Clearance

    4 days ago

    Dallas, United States Avenue Technologies and Commodities, Inc Full time

    Onsite in Dallas Metro AreaMust be a US Citizen with an Active DOD TS/SCI ClearanceCertifications: CompTIA Security+ (or must be willing to obtain within a month of joining the program) We are looking for a System Integration and Test Engineer with an active Top Secret SCI Clearance. Candidate will perform basic troubleshooting during testing in a Linux...

  • System Administrator

    5 days ago

    Dallas, United States Brain Labs Digital LTD. Full time

    We are Brainlabs, the High-Performance media agency, on a mission to become the world's biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And whats our formula? Superteams of Brainlabbers, fueled by data and enabled by technology. Brainlabs has always been a culture-first company. In...