Shift Leader
1 week ago
Shift Leader Position At Dunkin' Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities Support a respectful team environment Communicate shift priorities, goals and results with team members Support the training of crew members as requested Provide coaching and feedback to crew members Operational Excellence Create and maintain a guest first culture in the restaurant Resolve guest issues Ensure Brand standards, recipes, and systems are executed Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws Profitability Drive sales goals and results Execute restaurant standards and marketing initiatives Manage cash over/short during shift Ensure all products are prepared according to Brand standards Skills and Qualifications Fluent in English Restaurant, retail, or supervisory experience Math and writing skills Basic computer skills At least 18 years of age (where applicable) High School diploma or equivalent, preferred Competencies Understands and exceeds guest expectations, needs and requirements Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence Develops and maintains relationships with team members Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Company Introduction We are a locally owned and operated Dunkin' franchise, with a fast-paced, high-energy environment where you get to interact with loyal customers every day. Join our team today By applying to work at one of our Dunkin' locations, you are applying to work for the PAGE Ventures franchisee of Dunkin', which owns and operates several other locations.Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
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Shift Leader
1 week ago
Buffalo, NY, United States Coffee and Bagel Brands Full timeBrand: Bruegger's Bagels Breakfast with us, and dinner with your loved ones! At Bruegger's, we've been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee two things: First, we're committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance...
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Shift Leader
5 days ago
Buffalo, New York, United States Bagel Brands Full time $15 - $22Brand: Bruegger's BagelsBreakfast with us, and dinner with your loved ones At Bruegger's, we've been kettle cooking our bagels and serving tradition you can taste for over 35 Years We guarantee two things: First, we're committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance for...
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Shift Leader
9 hours ago
Buffalo, NY, United States Coffee and Bagel Brands Full timeBrand: Bruegger's Bagels Breakfast with us, and dinner with your loved ones! At Bruegger's, we've been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee two things: First, we're committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance...
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Shift Leader
7 days ago
Buffalo, United States Coffee and Bagel Brands Full timeShift Leader At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important around here TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long...
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Shift Leader
13 hours ago
Buffalo, United States Insomnia Cookies Full timeAs a Shift Leader at our Buffalo store located at 1300 Sweet Home Rd, Amherst, NY 14228, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling,...
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Shift Leader
7 days ago
Buffalo, United States Insomnia Cookies Full timeShift Leader As a Shift Leader at our Buffalo store located at 1300 Sweet Home Rd, Amherst, NY 14228, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive...
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Shift Leader
1 day ago
Buffalo, New York, United States JM Williamsville Full timeCrew Member/Shift Leader At JM Williamsville LLC (dba Jersey Mike's Subs), we believe in Jersey Mike's Mission Statement: Giving...Making a Difference in Someone's Life. We believe in giving your best to your Community, Team Members and our Customers. Jersey Mike's is a growing sub sandwich franchise that offers a lively and fast-paced working...
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Shift Leader
7 days ago
Buffalo, United States Dunkin' Full timeWe are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely...
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Shift Leader
3 weeks ago
Buffalo, United States Bruegger's Bagels Full timeBruegger's Bagels - 2130 Delaware Ave [Shift Manager] As a Shift Leader at Bruegger's Bagels, you'll: Work directly with the General Managers; Train and lead Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a consistent and superior guest experience...Hiring Immediately >>
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Shift Leader
7 days ago
Buffalo, NY, United States Insomnia Cookies Full timeShift Leader As a Shift Leader at our Buffalo store located at 1300 Sweet Home Rd, Amherst, NY 14228, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive...
