Strategic Account Manager

Strategic Account Manager Join our team at Nordson Test & Inspection, a global leader in X?ray & test systems and optical sensors and metrology. Summary of the Role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary Drive growth by increasing market share within key strategic accountsincluding key customers and strategic focus segments. Represent the full Nordson X?Ray and Test product range, and build strong, professional relationships to promote our value and win new business. Take full ownership of account development, coordinating internal teams to support opportunities. Provide monthly business updates to senior leadership and maintain accurate forecasts using CRM tools. Adhere to Nordsons Go?To?Market strategy to ensure consistent execution. Success will be measured by market share growth, new business wins, improved profitability, and high customer satisfaction. Key Account Ownership & Strategic Management Take full ownership & responsibility for designated Key Accounts at all levels of their business. Coordinate all activity in the Key Account and report to Management on progress, projects, opportunities, and requirements. Organize Key Account organizations including key locations and decision makers and establish plans to maximize account penetration. Work closely with the Regional Sales Directors and the Divisional VP on strategies for each account. Work with other Key Account Managers to maximize Best Practice and knowledge globally. Customer Relationship & Value Proposition Promote the Divisional Value proposition and capabilities across the entire division to win profitable business within the customers' facilities. Work to position Nordson as the preferred supplier across the Key Accounts multiple facilities. Ensure Nordson is presented in the best possible light at Executive level, opening doors at local level for revenue opportunities. Drive outstanding Customer Satisfaction, measured through any VOC programs and regular customer inputs. Cross?Functional & Global Collaboration Manage the company resources (e.g., Applications, Sales, Service, Leadership, etc.) to penetrate opportunities and win business. Where applicable, coordinate resources globally to ensure success on the nominated customer. Share progress and successes with the local resources on a regular basis to maintain buy?in and excellent support. Work with all the Divisional resources to ensure profitable revenue, profitable order bookings and optimized working capital. Operational Excellence & Compliance Work with Nordson Leadership Team and Legal Group to ensure export compliance, contractual compliance and all local and international legal regulations are met. Ensure that delivery expectations are accurately managed through clear and concise communications (internally and with the customer). Forecasting, Reporting & CRM Management Maintain project pipeline weekly ensuring key opportunities are up to date in the Customer Relationship Management system and maintain customer data in C4C. Provide accurate and timely forecasts (through the CRM tools) on product/business win forecasts, minimum of 12 months rolling. Education & Experience Requirements 5+ years of experience in sales / key account management for capital equipment Bachelors degree in Business, Marketing, or Engineering Experience in solution selling to large multinational accounts High technical capability to sell complex electronic solutions English fluency Excellent communication and interpersonal skills Proven ability to drive the sales process from plan to close Planning and forecasting skills CRM proficiency (e.g., C4C) Preferred Skills & Abilities Excellent analytical capability and data driving decision?making Excellent negotiation skills Time management, prioritization, and delegation Flexibility and openness to feedback Ability to lead, coach, and develop account plans Ability to inspire and motivate cross?functional teams Fluency in additional languages Expertise in spreadsheets, presentations, and databases Experience in Semiconductor and Electronic Assembly markets Working Conditions & Physical Demands Office based with travel to the countries / regions and customers as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Required Travel estimated 50% around USA. Global travelling for Sales team meetings may be required. Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Test & Inspection Nordson Test & Inspection manufactures world?class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X?ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. #J-18808-Ljbffr