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Sales Associate Benefits: Bonus based on performance, Flexible schedule, Training & development Job Summary: As the Sales Associate you are the face of Stretch Zone This role requires you to assist all members and guests as needed and establish a relationship to support member growth and retention. The Sales Associate (SA) is responsible for the successful operations and financial accountability of all areas of the studio. First and foremost, the SA's primary responsibility is to drive membership sales within the studio. Additionally, the SA orchestrates delivery of superior customer service, customer satisfaction and performance relative to your studio's revenue goals. They are responsible for front desk operations and to make sure that the clients are being looked after from a customer service standpoint and scheduling. Creating a Strong Sales Culture: Duties required of a Sales Associate include maintaining and reinforcing the positive sales culture of Stretch Zone. At Stretch Zone, we firmly believe in our incredible product and its benefits to all people. Therefore, it becomes our responsibility to share this wonderful offering with the world. That's how we view sales. But creating a positive sales culture involves more than just selling we view the business as a whole package. Everyone is expected to contribute to setting the culture. This culture is part of the foundation of Stretch Zone and it's vital to the overall success of each location. This mindset helps us produce incredible sales while providing the very best service and atmosphere for all our guests. What We Will Accomplish At Stretch Zone: Our goal at every Stretch Zone is to provide a pathway to membership for all guests. We do this by providing an exceptional experience for everyone that walks through the door. We are working to grow our member base every day, which will allow us the opportunity to change lives through the power of practitioner assisted stretching. And this is where you come in. How You Will Accomplish This: Drive membership sales to each guest that comes into Stretch Zone as a guest. Provide excellent customer service, by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns. Driving member retention by following the daily operation guides, great customer service and consistent follow ups. Promoting the value behind practitioner assisted stretching by hitting all sales goals, encouraging add on sessions, and actively working to improve your sales skills. Protecting the culture of Stretch Zone by supporting team goals and building a positive and professional relationships with all members and team members. What Does Success Look Like In This Role? Our universal mission at Stretch Zone is to help as many people as possible through our method of practitioner assisted stretching. Your role in this mission is to turn guests into members, retain members, and drive sales. Sales leaders who can confidently connect with all guests and can convert them to members after their first session. Previous sales experience is a bonus Being driven and competitive, do you want to be successful? Success means hitting goals and always striving to improve. Well organized, we are looking for someone who has exceptional time management and multitasking skills. Goal setter, can you see the big picture? Stay on track with daily goals. Smart and savvy with tracking studio performance and the ability to run all reports and have a deep understanding of the key performance index's that affect your studio. Bonus points for a bachelor's degree. Customer service master who can connect with everyone and make them feel valued and supported. We need someone with previous customer service skills. Great team player, you can work well with everyone in a competitive, fun, and fast past environment similar to sports. Here at Stretch Zone our culture is the foundations of what we do and what we stand for, we set out to be different from the rest and we believe that is what makes us so successful Compensation: $15.00 - $17.00 per hour Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness. A career with Stretch Zone means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.
