Field Application Engineer

2 weeks ago

Bronx, United States quadric.io Full time

Field Application Engineer Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of edge and endpoint devices, ranging from battery operated smart-sensor systems to high-performance automotive or autonomous vehicle systems. Unlike other NPUs or neural network accelerators in the industry today that can only accelerate a portion of a machine learning graph, the Quadric GPNPU executes both NN graph code and conventional C++ DSP and control code. The Field Application Engineer (FAE) will work closely with Sales, Marketing, Product, and Engineering teams to provide pre-sales (and some post-sales) technical customer support. This position requires excellent customer communication and troubleshooting skills to conduct remote and on-site training and product presentations. This position is a technical position that will require additional skills such as system debugging, coding, scripting. Candidates are expected to work independently and acquire expert-level skills with the in-house built product line including HPC Hardware (IP, Chips, Boards), SDK, Algorithms (NN, DSP, Vision, Path Planning, etc.). Responsibilities: Work with Sales to position and sell the Quadric products Defend to customers the unique Quadric architecture and its advantages compared to all other edge AI IP solutions Work with customers during evaluations to install the SDK and algorithms and analyze customer systems to determine the best HW/SW solutions for their system Analyze technological problems brought in by customers and communicate with engineering for the best solution Set up regular technical discussions with customers to help them understand Quadric deliverables, and resolve customer issues with engineering support as well as conducting regular follow-up and monitoring Deliver periodic training sessions Coordinate with the Sales and Engineering teams in formulating the product specifications according to the customer's needs Conduct project feasibility studies Some travel required (Internationally to U.S. California headquarters occasionally for training, and within the region as necessary)

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